Richard G
Verified User
We have SPF and DKIM and DMARC for our domain installed.
When we send mail to our customers it will function just fine. Except when there are forwarders made, an SPF fail will occure.
We see this in Google DMARC reports and it's only 1 fail, the rest of the report is all pass.
This is happening when we send mail to a an e-mail adress of a customer. The customer has the e-mail address present on the server, but also made a forward to here Gmail address for it.
The customers account ofcourse also has SPF and DKIM present.
So when arriving there, Gmail will discover that my domain is not allowed to send mail in behalve of customers domain and will fail SPF.
I don't know if this is causing issues some how, since in the full report everything else (also DKIM) is pass, also for her domein which is mentioned.
Does this need fixing for forwards some way? Or can this safely be ignored?
When we send mail to our customers it will function just fine. Except when there are forwarders made, an SPF fail will occure.
We see this in Google DMARC reports and it's only 1 fail, the rest of the report is all pass.
Code:
<count>1</count>
<policy_evaluated>
<disposition>none</disposition>
<dkim>pass</dkim>
<spf>fail</spf>
</policy_evaluated>
This is happening when we send mail to a an e-mail adress of a customer. The customer has the e-mail address present on the server, but also made a forward to here Gmail address for it.
The customers account ofcourse also has SPF and DKIM present.
So when arriving there, Gmail will discover that my domain is not allowed to send mail in behalve of customers domain and will fail SPF.
I don't know if this is causing issues some how, since in the full report everything else (also DKIM) is pass, also for her domein which is mentioned.
Does this need fixing for forwards some way? Or can this safely be ignored?