A mess with Ubuntu 20.04 LTS on DirectAdmin.com

ozzWANTED

ozzWANTED

Verified User
Joined
Mar 10, 2015
Messages
45
Seriously guys, in an era when CentOS were send to funeral couple months ago by Oracle, and when CPanel changed it's prices last year, many people are coming to Ubuntu server LTS and DirectAdmin. Nobody is going or EVEN CARE about Debian.

So DirectAdmin.com Home page should clearly state - is it works with Ubuntu 20.04 LTS or not, I should not use Google to find that page, it should be stated on home page. As you kicking users away.
As well as I should not Google for what Debian version is equals to which Ubuntu version.

Another thing, DirectAdmin should put more effort on CPU management in Ubuntu, rather than promoting Cloudlinux on WHICH NOBODY KNOWS HOW TO WORK - it has so low popularity that nobody learns about this OS. People and standard sysadmin around the world know Ubuntu.

Fix it and make it rock!
 
I just want to say this:
Ubuntu is Debian: Ubuntu is build on top of Debian. But Ubuntu is more focused on having an GUI and being more friendly to new linux distro users. But Debian is more focused on the power users that know how to use a command line and linux to their use case.
Both have there advantages and disadvantages. But 99% of the time it comes down to: Ubuntu is more friendly for new linux/debian users. But Debian has way less bloteware then Ubuntu. Making is faster on slower systems since it uses less resources to just run the OS. (And the server version is the same story but most of the times do not have an GUI.)

But ubuntu is not gerenteed to work. And Debian is.
And If you go to the DirectAdmin System Requirements page you can see that Ubuntu is supported but its not gerenteed that it will work perfectly. And thus recommending to use Debian instead of ubuntu since Debian is gerenteed to work with DirectAdmin. (Since even tho Ubuntu is build on top of Debian. Ubuntu works a little bit different then Debian under the hood.)

And I don't want to sound rood or like an Debian fanboy but a lot of people care about Debian and in the server/hosting world Debian is almost as common as windows. (Apart from the now dead CentOS)
 
@DanielMarkink - you don't read what I say. Who is server/hosting work - we run communities, IT communities, I can ask 20,000 members, and either they will be fully novices, or they will know Ubuntu. Voila. Check the OS popularity stats - nobody cares what is Debian and where it comes, nor about CentOS. And other arguments does not mater. Only Ubuntu exists. And then people know Amazon and Azure, that they do all in one without any DirectAdmin. So if this want to have new customers and grow, it FIRST OF ALL has to emphasize best amazing guarateed support for Ubuntu 20.04 LTS. Nobody care about anything else. And if this won't be done, DirectAdmin won't have any bright future at all. Get out of 10 peoples communicy - check random IT group meetup of WordPress in random region. They barely know anything else besides Ubuntu. And then services like Kinsta asks what OS you want to run, and they say 'Ubuntu'. So DirectAdmin has to cope with the path.
 
Hold on, for Directadmin to run, it only needs a basic OS, not an OS with bells and whistles, plus a GUI (I know Ubuntu has the GUI option optional)....... I've used Debian since version 4, serves its purpose. Besides, the only purpose for Directadmin - to run websites, an MTA and an FTP.

Each to their own I suppose.
 
I'm not sure how you come to this conclusion but from several years of international experience I can tell you that you highly underestimate the importance of Debian and CentOS. Actually I rarely hear anybody care about Ubuntu for server related work. Regardless of that, I think that's quite an 'interesting' way to express your concerns.
 
@warg - You rarely hear because you probably work for a small company and you go to local sys admin meetups. You never actually do bizz dev, you don't go to common world conference like Envato World, Web Summit, WordCamp Europe and so on. You don't talk with random customers of random plugin buyers on Envato or Facebook groups that are non server admins.

So that why you never understand why your company's business if failing as you guys believe that you offer what you all talk about. Just go to google and check how many results "Ubuntu" has and how many "Debian" has - and you will see that Ubuntu has 4 times more. And that's it. You customer is the next guy, who runs a small business and will get WordPress installed. Otherwise he will chose Shopify and you will never get even a penny from that person. All money will go to Shopify. If you want to survive - make awesome support for Ubuntu. Make awesome support for Wordpress. Don't go with that bullshit what you her in you close geeks community - it is wrong. They are to much closed to the world, and forgot that the main platforms now are Facebook, Amazon, Google Itself, Shopify and WordPress. And for WordPress it goes Ubuntu. Nothing else matters. Go to Kinsta.com and see how they made a business. Go to Hostinger.com and check them. They use their own closed source solutions or Amazon. if you want to compete with that the only way is OSS Ubuntu.
 
@ozzWANTED

I think most of us has narrow view, you to ;)

While Lot of company's don't need WP or shopping, lot of business or other government related sites are not depending on such things.
You named.

Other CMS systems , closed or open source and or cloudbased whatever, even Windows or .net based and so on.

So most do only parts of what is available while they are good in that sector. As long that sector has money to pay for the services and they use it , is ok, otherwise yup look over the "TELLERRAND"

You can have a live without google, facebook, WP, Amazon and shopify even a hosting or oder EDV/IT , why ( one 1 reason as example) simple there are enough that want more privacy and more then that such can provide. ( UH they don't provide even real privacy as you know)
 
Last edited:
I'm not sure why ubuntu would be the only os you can use... I think everyone needs to use what he or she is comfortable with. Also not sure what you are complaining about. DA works on ubuntu because it works on debian.. As mentioned earlier, ubuntu is based on debian... If this is a big problem for you I can advise you to move to plesk. I checked their website and it cleary states ubuntu is supported there. Or maybe you could start making your own control panel. Also not sure why you are refering to envato plugins? As far as I can see it is all code to run in some programming language so it should work independent of what os you have installed...
 
I think this discussion is going nowhere. So the first thing we have to find out is: What exactly is wrong, what has been investigated so far and where could the issue lay or what can't be the issue?

ozzWANTED said:
Another thing, DirectAdmin should put more effort on CPU management in Ubuntu
Click to expand...

That's nothing we can work on to get it to work properly nor to get a fix if it's a real incident. If it's for productive use and really urgent, I would suggest to involve the support. From what I read, they are not that bad and quite quick to help, especially if a fix is needed.
 
@warg, have you heard about UI/UX specialist. Problem is with homepage of DirectAdmin UX/UI. 2 of 10 users leave just because then don't get it immediatelly that it works with Ubuntu - the OS they already know.
 
@ozzWANTED Of course but that's one thing while the technical issue you have mentioned regarding CPU usage is another thing. For the website, I'm sure you have to submit feedback to DirectAdmin and they will fix/add it somewhen. For the technical issue, the community could help or you pay their technical support to investigate this.
 
ozzWANTED said:
With this bet you are like a gold to your competitors, as you pretty much kicking away, especially, your new potential customers.
Click to expand...
LoL. Try and find any panel supporting Ubuntu 20. Only Plesk also does, with very limited support. So good luck with that.
For issues, you have to contact or pay them for support too.

It's even getting more popular due to the many OS supported.

ozzWANTED said:
Check the OS popularity stats - nobody cares what is Debian and where it comes, nor about CentOS.
Click to expand...
Bloody nonsense. You're making a home user statement, against OS used by professional hosters, which most of them don't even think about using Ubuntu. And nor about Centos? Well, about all panels are based on Centos.
And you ment Linux OS, because all OS popularity stats, Windows will win.

I'm in IT forums and encounter even avarage users who know about several other distro's, they now even talk more about Mint than Ubuntu on some of them.
Look around the world at all hosting company's, and see how little hosters are using Ubuntu. Hosting needs stability, Centos and Debian are the most used. Mainly for this reason too.

Now about the avarage customers of Facebook and whatever you talk too.
We can also say that most users in the world use Windows, because that's a fact.... so what? Now check many Windows hosters and hosting panels are still around. LoL...
This is the same for Ubuntu. What users like at home has nothing to do what hosting company's or hosting panels should do. If that would be the case, most of us would be running Windows hosting. It's a different world.

ozzWANTED said:
I should not use Google to find that page, it should be stated on home page. As you kicking users away.
Click to expand...
LoL. Use your eyes. It's on the home page. Support and then technical documents, the first thing a professional would look at.

As for the rest I agree with Peter Laws. If you have issues. Mail them.
 
I came here through the other thread and have to give my opinion to this.

I see no reason to switch to ubuntu when rocky linux and almalinux come to the table. There is no need for newest features on a webserver like this. I prefer a stable enterprise linux focussed on slow updates and stability rather then something like ubuntu. Even Debian is a better choice in my opinion.
It does not mean there is no ubuntu support but i always loved the fact it's build on centos and just works. always.
 
I just spun up an Ubuntu 20.04 production server. You mark the license as 'Linux 64-bit static' as noted in the installation documentation. In the control panel it will show as Debian 11, not Ubuntu, but it totally works.
 
ozzWANTED said:
@warg, have you heard about UI/UX specialist. Problem is with homepage of DirectAdmin UX/UI. 2 of 10 users leave just because then don't get it immediatelly that it works with Ubuntu - the OS they already know.
Click to expand...
2 of 10 users you say. Where did you get those numbers from? Do you have access to the web server logs and sales logs for DirectAdmin?
 
You must log in or register to reply here.
Back
Top