castris
Verified User
Hi.
Is it possible for an admin or reseller to impersonate a Roundcube access for any email account?
Is it possible for an admin or reseller to impersonate a Roundcube access for any email account?
Can admin or reseller, impersonat email account in roundcube ?
- Thread starter castris
- Start date
Its possible if set "one_click_webmail_login 1", then you have login-icons beside the emailaccounts.
castris
Verified User
Privacy is not the end of this conversation.
In addition, in Europe there is the figure of data processing, and by legal imperative, the client has a continuous contract in which the scope of data custody is stipulated.
Under these conditions, and in which one is a professional, and not a keystroke, it is clear that the access is for and by the needs of the service, which the client accepted in the contract.
castris
Verified User
A lot of thanks.
Richard G
Verified User
Well you got another thing coming if you think that. Because there is the AVG with data processing, but privacy prevales legally above that. So in fact the client accepts the data processing, but to look in his mail, you need his permission, no matter what the reason is.
They most likely won't start a law suit, but if one should and you don't have the permission, you got another thing coming.
Better ask permission to fix their problem, then you're always safe.
castris
Verified User
That is why the contract conditions clearly and unequivocally state that the client is authorized to access the email if he or she requests support.
This is the framework contract with the client, and if you are distracted, you can be reported for even accessing the server.
This is the framework contract with the client, and if you are distracted, you can be reported for even accessing the server.