Cannot Log In After Update

afreshup

Verified User
Joined
Jul 31, 2020
Messages
16
Whenever we try to log in since the update, the system just loops and spins. This is the second time that it has happened. Our web hosting fixed it the first time, now they refuse to sighting it is an error with your update. We are in trouble, can someone please help?


 
Do you still have that issue at this moment?

I have totally no issues visiting it using either the domain name or the hostname. I directly get the login screen of DA.
 
Yes, the problem still exists. The odd thing is that all sites are running fine. And the first time that you attempt to login it looks normal, thin it just spins indefinitely. Could this have anything to do with running Open Litespeed?

 
Odd... Looks like some login loop.

Try this, add this line to your directadmin.conf file:
disable_ip_check=1
and then restart directadmin and see if that helps.

If not, check the directadmin logfiles if you see anything in there.
 
Im facing this issue now, did the file change but nothing happened
Odd... Looks like some login loop.

Try this, add this line to your directadmin.conf file:
disable_ip_check=1
and then restart directadmin and see if that helps.

If not, check the directadmin logfiles if you see anything in there.
 
Please don't quote full posts.

Did you restart the directadmin service after you made the change in the directadmin.conf file?
 
Yes, but that did not work
I created a login key using
/usr/local/directadmin/directadmin --create-login-url user=admin
Account is still broken but login key works
After that i was able to log in, now creating a new admin account and works like normal.
 
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