Can't access hostname or admin domain

W

wisnu

Verified User
Joined
Jan 2, 2020
Messages
11
Hello i need help

don't know why the hostname or domain can't be accessed. when pinging the hostname or domain does not display results.

but if pinging from the server ip everything works fine. I do not know the cause, when I wake up I can not access the domain or hostname.

domain wdpindie.my.id

anyone can help ?
 
The domain does display results. If I visit my.id then I get a website, so that looks oke.
However, wdpindie.my.id is not reachable.

See if you have an A record for your hostname in your DNS.
 
Richard G said:
The domain does display results. If I visit my.id then I get a website, so that looks oke.
However, wdpindie.my.id is not reachable.

See if you have an A record for your hostname in your DNS.
Click to expand...

.my.id it's a domain extension

previously everything was fine, the domain and hostname were well connected
 
wisnu said:
.my.id it's a domain extension
Click to expand...
No it's not, it's a domain name, otherwise you would not be able to have a website running on it.
For indonesia only .id is a domain extension (TLD). So wdpindie.my.id is a subdomain.

If you can not access your admin panel using 1.2.3.4:2222 then check if your services are running (like Directadmin for example).
 
Only named? I guess DA is not running either. You don't need named to be running to be able to access 1.2.3.4:2222.
 
You need SSH access for that. So login to console, to say it easier.
You can run for example as root (or su):
Code: 
ps faux | grep directadmin

When on Centos, you can also issue this command as root (or su):
Code: 
service directadmin restart
and see if some error occurs.
 
# ps faux | grep directadmin root 28692 0.0 0.0 110700 900 pts/1 S+ 19:17 0:00 \_ grep --color=auto directadmin root 9468 0.0 0.0 37400 3132 ? Ss Feb28 0:00 /usr/local/directadmin/directadmin d nobody 18930 0.0 0.0 37400 1124 ? S 09:53 0:00 \_ /usr/local/directadmin/directadmin d nobody 18966 0.0 0.0 37400 1124 ? S 09:53 0:00 \_ /usr/local/directadmin/directadmin d nobody 18969 0.0 0.0 37400 1124 ? S 09:53 0:00 \_ /usr/local/directadmin/directadmin d nobody 19820 0.0 0.0 37400 1124 ? S 10:05 0:00 \_ /usr/local/directadmin/directadmin d nobody 19821 0.0 0.0 37400 1124 ? S 10:05 0:00 \_ /usr/local/directadmin/directadmin d nobody 24067 0.0 0.0 37400 1124 ? S 11:10 0:00 \_ /usr/local/directadmin/directadmin d nobody 24309 0.0 0.0 37400 1124 ? S 11:14 0:00 \_ /usr/local/directadmin/directadmin d nobody 24311 0.0 0.0 37400 1124 ? S 11:14 0:00 \_ /usr/local/directadmin/directadmin d root 15709 0.0 0.0 37400 1152 ? S 15:48 0:00 \_ /usr/local/directadmin/directadmin d root 15710 0.0 0.0 37400 1152 ? S 15:48 0:00 \_ /usr/local/directadmin/directadmin d root 12048 0.0 0.0 19520 592 ? Ss Feb28 0:05 /usr/local/directadmin/da-popb4smtp

this is the result

trying access using domain results: server IP address could not be found.
 
Not really readable, you should have posted as image or into code tags.
But it looks like Directadmin is running, which is very odd.
I think you need help of somebody else.
 
ps faux | grep directadmin nobody 32033 0.7 0.0 36892 2752 ? Ss 20:09 0:00 \_ /usr/local/directadmin/dataskq root 32096 0.0 0.0 110700 900 pts/0 S+ 20:09 0:00 \_ grep --color=auto directadmin root 12048 0.0 0.0 19520 592 ? Ss Feb28 0:05 /usr/local/directadmin/da-popb4smtp nobody 28751 0.0 0.0 37400 2872 ? Ss 19:18 0:00 /usr/local/directadmin/directadmin d nobody 28753 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28754 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28755 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28756 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28757 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28758 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28759 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28760 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28761 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d nobody 28762 0.0 0.0 37400 1132 ? S 19:18 0:00 \_ /usr/local/directadmin/directadmin d
 
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