Can't create mail account/forwarder with 2nd domain?

zakazak

Verified User
Joined
Dec 20, 2018
Messages
21
Aaand hello again :)

I have a user account with 2 domains (myname.com and myname.net).
While I can create mail account and forwardes for "myname.com" I cannot do that with "myname.net".

Any advice on how to fix this?
Basically I want to add a forwarder so "admin@myname.net" forwards to "admin@myname.com".

Thanks thanks :)
 

zEitEr

Super Moderator
Joined
Apr 11, 2005
Messages
13,902
Location
GMT +7.00
Hello,

How did you add the domains? Did add one as alias/pointer? It's not possible to create separate email accounts for a domain added as an alias or pointer. They share existing emails accounts created for a main domain. Thus if myname.net is an alias/pointer for myname.com, then the mail accounts "admin@myname.net" and "admin@myname.com" share disk-space, and emails sent to any of the address will reach the same INBOX folder.
 

zakazak

Verified User
Joined
Dec 20, 2018
Messages
21
Hey again,
no it is not a pointer. It is a second domain and when I log in as "user" then I can switch between the two domains.
Also when creating a forwarder from "name@domain.com" to "name@domain.net" it sells me "forwarder already exists" although there is no forwarder at all?

Should I make a few screenshots of how my settings look like?
 
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