Can't receive email to a specific email address

Sab

Verified User
Joined
Jul 1, 2019
Messages
33
Suddenly I can't receive an email at a particular email address (which was been working fine for past 12months). I can send emails but can't receive them. Other email addresses on the domain are working fine. I have removed the email address and recreated it but still, get the same error

host mail.domain.com [XXX.53.XXX.249] SMTP error from remote mail server after RCPT TO:<admin@domain.com>: 550 No such recipient here

DNS, routing, permissions all appear to be ok. What am I missing here? Any pointer would be great! TIA
 
Last edited:

Richard G

Verified User
Joined
Jul 6, 2008
Messages
5,987
Location
Maastricht
Just to be sure, check the MX records page of the domain if "Select your remote email provider" is still set to Local Default.
 

Sab

Verified User
Joined
Jul 1, 2019
Messages
33
MX record are set fine. The issue is specific to an email account. If MX were incorrect it would affect all the 30 email accounts
 

Sab

Verified User
Joined
Jul 1, 2019
Messages
33
For the record, the issue was corrected. DA interface allowed an unsanitized input in the email forwarder which lead to the issue. /etc/virtual/domain.com/aliases manually edited to correct the issue.
 
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