Exim alert after installing Evolution skin

mbsmt

Verified User
Joined
Jul 24, 2013
Messages
133
Location
Mashhad, Iran
Hi there. I've installed the new skin Evolution. Just after that, I receive this alert:
Code:
ALERT: exim paniclog /var/log/exim/paniclog has non-zero size, mail system possibly broken

Can you help me to solve this issue please?
 

James2k

Verified User
Joined
Nov 28, 2012
Messages
38
It is likely mail items being sent from the root user, which is disallowed by the Exim configuration out of the box.
 

mbsmt

Verified User
Joined
Jul 24, 2013
Messages
133
Location
Mashhad, Iran
Hello,

Check what you have in /var/log/exim/paniclog

Code:
2018-01-28 04:00:25 1efarZ-0005PC-9V User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PF-Ew User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PI-Jc User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PM-Nx User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:57:46 1efbkG-0005cc-G0 unable to open private key file for reading: /etc/virtual/srv1.parniahost.com/dkim.private.key
2018-01-28 05:00:30 1efbni-0005e9-6C User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eC-CT User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eF-Gl User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eJ-LJ User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:35 1efcjr-0005xL-Ke User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:35 1efcjr-0005xO-Qi User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:36 1efcjr-0005xR-U8 User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:36 1efcjs-0005xW-3g User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:05:36 1efcoi-0005yq-5w User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:05:36 1efcoi-0005yu-Ew User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:29:03 1efdBO-00063k-TX unable to open private key file for reading: /etc/virtual/srv1.parniahost.com/dkim.private.key
2018-01-28 07:00:41 1efdg0-0006B3-SR User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006B6-0v User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006B9-58 User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006BE-Ah User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:59:45 1efebB-0006N0-Me User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:59:46 1efebB-0006N4-W7 User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:45 1efec9-0006NW-PI User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efec9-0006NZ-UJ User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efecA-0006Nc-1N User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efecA-0006Nh-6u User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:57:50 1effVO-0006cb-5q User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:57:50 1effVO-0006cf-EB User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006dX-EG User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006da-JM User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006dd-NC User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:51 1effYI-0006dh-St User 0 set for local_delivery transport is on the never_users list
2018-01-28 10:00:55 1efgUR-0006zU-Cv User 0 set for local_delivery transport is on the never_users list
 

James2k

Verified User
Joined
Nov 28, 2012
Messages
38
Code:
2018-01-28 04:00:25 1efarZ-0005PC-9V User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PF-Ew User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PI-Jc User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:00:25 1efarZ-0005PM-Nx User 0 set for local_delivery transport is on the never_users list
2018-01-28 04:57:46 1efbkG-0005cc-G0 unable to open private key file for reading: /etc/virtual/srv1.parniahost.com/dkim.private.key
2018-01-28 05:00:30 1efbni-0005e9-6C User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eC-CT User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eF-Gl User 0 set for local_delivery transport is on the never_users list
2018-01-28 05:00:30 1efbni-0005eJ-LJ User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:35 1efcjr-0005xL-Ke User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:35 1efcjr-0005xO-Qi User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:36 1efcjr-0005xR-U8 User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:00:36 1efcjs-0005xW-3g User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:05:36 1efcoi-0005yq-5w User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:05:36 1efcoi-0005yu-Ew User 0 set for local_delivery transport is on the never_users list
2018-01-28 06:29:03 1efdBO-00063k-TX unable to open private key file for reading: /etc/virtual/srv1.parniahost.com/dkim.private.key
2018-01-28 07:00:41 1efdg0-0006B3-SR User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006B6-0v User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006B9-58 User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:00:41 1efdg1-0006BE-Ah User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:59:45 1efebB-0006N0-Me User 0 set for local_delivery transport is on the never_users list
2018-01-28 07:59:46 1efebB-0006N4-W7 User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:45 1efec9-0006NW-PI User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efec9-0006NZ-UJ User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efecA-0006Nc-1N User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:00:46 1efecA-0006Nh-6u User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:57:50 1effVO-0006cb-5q User 0 set for local_delivery transport is on the never_users list
2018-01-28 08:57:50 1effVO-0006cf-EB User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006dX-EG User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006da-JM User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:50 1effYI-0006dd-NC User 0 set for local_delivery transport is on the never_users list
2018-01-28 09:00:51 1effYI-0006dh-St User 0 set for local_delivery transport is on the never_users list
2018-01-28 10:00:55 1efgUR-0006zU-Cv User 0 set for local_delivery transport is on the never_users list

User 0 is root. So messages are being sent to the root user which Exim denies as standard.

To find out what messages are being generated, you can redirect the mail of the root user to another address which can receive mail and provide details of what is generating them, common suspects are cron, CSF (firewall) and other software.

Follow the guidance here to redirect the mail to another address to understand the issue:

http://forum.directadmin.com/showthread.php?t=21993&p=135164#post135164


The other error is likely permissions related or the file doesn't exist. If it does exist, you should check the permissions with chmod, usually (600) for private keys and also make sure the file is owned by the correct user i.e. mail.
 
Last edited:

mbsmt

Verified User
Joined
Jul 24, 2013
Messages
133
Location
Mashhad, Iran
User 0 is root. So messages are being sent to the root user which Exim denies as standard.

To find out what messages are being generated, you can redirect the mail of the root user to another address which can receive mail and provide details of what is generating them, common suspects are cron, CSF (firewall) and other software.

Follow the guidance here to redirect the mail to another address to understand the issue:

http://forum.directadmin.com/showthread.php?t=21993&p=135164#post135164


The other error is likely permissions related or the file doesn't exist. If it does exist, you should check the permissions with chmod, usually (600) for private keys and also make sure the file is owned by the correct user i.e. mail.

It was Ok before installing the Evolution Skin. I had not such errors before it.
 

zEitEr

Super Moderator
Joined
Apr 11, 2005
Messages
14,252
Location
GMT +7.00
It's a new feature in Directadmin which will be available since Version 1.522 and is already available in pre-release binaries (which you need to use for evolution skin to work):


- paniclog check every minute
https://www.directadmin.com/features.php?id=2073

It's said:

based on directadmin.conf setting (internal default)
exim_paniclog=/var/log/exim/paniclog


This check will be done every minute.
If the file exists and has a size greater than 0, then a notice will be sent to all Admins in the Message System.
...
...
...

Note, if you want to disable this feature, change the directadmin.conf setting:
exim_paniclog=/root/emptyfile.txt


and create a 0 byte file at /root/emptyfile.txt.



so you need to run:

Code:
touch /root/emptyfile.txt
echo "exim_paniclog=/root/emptyfile.txt" >> /usr/local/directadmin/conf/directadmin.conf
service directadmin restart

or resolve the errors which you can find in /var/log/exim/paniclog
 

mbsmt

Verified User
Joined
Jul 24, 2013
Messages
133
Location
Mashhad, Iran
It's a new feature in Directadmin which will be available since Version 1.522 and is already available in pre-release binaries (which you need to use for evolution skin to work):


- paniclog check every minute
https://www.directadmin.com/features.php?id=2073

It's said:





so you need to run:

Code:
touch /root/emptyfile.txt
echo "exim_paniclog=/root/emptyfile.txt" >> /usr/local/directadmin/conf/directadmin.conf
service directadmin restart

or resolve the errors which you can find in /var/log/exim/paniclog

Thank you so much Alex
 
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