Hello all!
Context:
So I have a reseller account from a provider, they have a billing system that auto-created my DA reseller user utilizing my personal email and alpha-tized domain name. So the problem I'm running into is that when I create client packages, I have no control over where the emails are being sent from. I want the emails to be sent from "MyHostingCompanyName <[email protected]>", instead they come from "domaincom <[email protected]>". I have read a couple threads that have lead me to believe that the service administrator can edit my user account data to change my name and email across my whole account, but I don't want that, I still want emails from the system to me to come to my personal email, and I have no idea how that would affect his billing system. It would also be wonky I think in case of errors for the system to send notifications to an email it is hosting and is likely involved in the issue.
TL;DR/Feature Request:
Let reseller accounts self-designate a From email and name to be used in communications to customers of the reseller.
Context:
So I have a reseller account from a provider, they have a billing system that auto-created my DA reseller user utilizing my personal email and alpha-tized domain name. So the problem I'm running into is that when I create client packages, I have no control over where the emails are being sent from. I want the emails to be sent from "MyHostingCompanyName <[email protected]>", instead they come from "domaincom <[email protected]>". I have read a couple threads that have lead me to believe that the service administrator can edit my user account data to change my name and email across my whole account, but I don't want that, I still want emails from the system to me to come to my personal email, and I have no idea how that would affect his billing system. It would also be wonky I think in case of errors for the system to send notifications to an email it is hosting and is likely involved in the issue.
TL;DR/Feature Request:
Let reseller accounts self-designate a From email and name to be used in communications to customers of the reseller.