Help! Case sensitive e-mail login names

[IT_Architect]

Either there is a way around logging into email in a caseless way, or I'm turning away customers on this first weekend of full operation. I cannot change the email settings on everybody's PC. I cannot sell web hosting using DA if there is no way around this. That would confine me to customers who never had email before. Tons of PCs are setup [email protected]

 

[jmstacey]

Most, if not all *nix systems are case sensitive. The only way you're going to "get around that" is to use a windows based solution.

 

[IT_Architect]

Most, if not all *nix systems are case sensitive.

Thanks Jim. They are now on FreeBSD at iPower, which is where we were too at one time. There is no problem there. They use sendmail there. I'm not sure what I'm going to do about it yet. I didn't have this in Plesk either.(QMail). In cPanel we didn't host other sites, so I don't know if I would have the problem there or not, but they also use Ensim.

 

[jmstacey]

Jeff might have a better idea if it can be done. He'll probably catch this.

 

[IT_Architect]

Jeff might have a better idea if it can be done. He'll probably catch this.

That would be great. I wouldn't mind at all if everything got forced to lower on the way in for POP and SMPT.

I've documented some really crazy behavior with mixed case:
- Not able to send if there is another login name the same from a different domain
- Able to send if there is not another user with the same login name on the same server. In that case, he can send and receive from himself. However, if someone else mails him mixed case, he can see the messages in SquirrelMail, but he cannot retrieve them via POP. If you look in webmail, it shows everything converted to lower case. But even if you change the email client all lower case, you cannot retrieve those messages. But if you DO send to that user now, they will get the new ones POP3, but the old ones remain.

 

[nobaloney]

I caught it in the other thread, didn't see it as an important issue since it's performing the way the 'net is supposed to perform.

IT_Architect, you're already changing your client's logins because Plesk uses username and DA uses [email protected], so why not just teach them lowercase at the same time.

The problem appears to be that IMAP will convert the login, while POP3 won't. And I have no idea how to rewrite the POP daemon.

Nor would I want to.

I'm closing this thread; continue the discussion on the other one.

Jeff