Helpdesk System

jodasi

Verified User
Joined
Mar 15, 2005
Messages
62
hi there

What helpdesk system are you using?

My main need is to track all incoming / outcoming emails on an online system, to keep track os conversations.

Any sugestions?

Regards
jose da Silva
 

jmstacey

Verified User
Joined
Feb 12, 2004
Messages
4,107
Location
Colorado
I'm currently using the free version of cerberus, so far so good. However I'm not sure if the full version is worth the money for the ammount that I use it.
 

albatroz

Verified User
Joined
Mar 13, 2004
Messages
365
Location
Peru
I know a hosting company that can give you a licensed version -called cerberus xsp- for free if you buy a reseller account of $15/mo
 

albatroz

Verified User
Joined
Mar 13, 2004
Messages
365
Location
Peru
I am using Kayako, but due to the new license prices (after the release of the new 3.0 version) I am planning to leave it in favour of Cerberus.
 
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