Issue with DA after update

refik4

Verified User
Joined
Sep 22, 2020
Messages
12
Hello,

I have some problem with DA after update DA.
The ip of this machine () does not match the ip in the license file.

Check the value of your ethernet_dev=eth0 setting in your /usr/local/directadmin/conf/directadmin.conf file and the output of /sbin/ifconfig

My ifconfig:
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet IP netmask 255.255.255.255 broadcast 0.0.0.0
inet6 IP prefixlen 64 scopeid 0x0
inet6 IP prefixlen 64 scopeid 0x20
ether 96:00:00:66:21:5b txqueuelen 1000 (Ethernet)
RX packets 4185 bytes 326491 (318.8 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 4944 bytes 407465 (397.9 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10
loop txqueuelen 1000 (Local Loopback)
RX packets 166 bytes 27282 (26.6 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 166 bytes 27282 (26.6 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

Ip is not changed.

Any help. Thanks
 
The ip of this machine () does not match the ip in the license file.
If you bought a license from DA login to the customer account and fix your ip on you licence.
else contact the server provider and ask them to update the ip in their account.
 
Last edited:
less /var/log/directadmin/system.log



2020:09:23-00:18:40: Clean shutdown successful
2020:09:23-00:19:01: named restarted
2020:09:23-00:19:01: directadmin started
2020:09:23-00:47:47: signal TERM received. Waiting for children to exit
2020:09:23-00:47:48: Clean shutdown successful
2020:09:23-00:49:02: named restarted
2020:09:23-00:49:02: directadmin started
2020:09:23-05:01:02: Running Backup: type=admin owner=admin id=1
2020:09:23-16:18:37: signal TERM received. Waiting for children to exit
2020:09:23-16:18:37: Clean shutdown successful
2020:09:23-16:19:01: named restarted
2020:09:23-16:19:01: directadmin started
 
less /var/log/directadmin/errortaskq.log



2020:09:22-21:23:02: Error getting user 'admin' domain config file for domain (null)
2020:09:22-22:35:03: service directadmin wasn't running, starting directadmin
2020:09:22-23:03:02: service directadmin wasn't running, starting directadmin
2020:09:22-23:03:32: Error starting service directadmin : uid 0 gid 0 : /usr/bin/systemctl start directadmin.service >/dev/null 2>/dev/null : returned 1
2020:09:22-23:03:37: service directadmin didn't start, re-starting directadmin
2020:09:23-00:05:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:05:07: service directadmin didn't start, re-starting directadmin
2020:09:23-00:06:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:06:06: service directadmin didn't start, re-starting directadmin
2020:09:23-00:07:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:07:06: service directadmin didn't start, re-starting directadmin
2020:09:23-00:08:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:08:06: service directadmin didn't start, re-starting directadmin
2020:09:23-00:09:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:19:01: service directadmin wasn't running, starting directadmin
2020:09:23-00:49:02: service directadmin wasn't running, starting directadmin
2020:09:23-16:19:01: service directadmin wasn't running, starting directadmin
(END)
 
Once you try the commands let us know if that helps.
 
Well, I would contact support then or your infrastructure provider.

Maybe they have something blocking the update.

Other random things would be
set your hostname in the server
set the /etc/hosts
set up /etc/resolve.conf
Make sure your Server A record points to the hostname and correct ip.
 
The problem is related to the skin. "Error: document not found", after I try to change skin: Error.log
Code:
2020:09:24-17:10:34: *** Unable to read ./data/skins/enhanced/files_admin.conf: Unable to open ./data/skins/enhanced/files_admin.conf for reading.<br> No such file or directory<br>
2020:09:24-17:12:36: ioctl can't find the server's ip address for eth0 : Cannot assign requested address
2020:09:24-17:12:36: The ip of this machine () does not match the ip in the license file.<br>
Check the value of your ethernet_dev=eth0 setting in your /usr/local/directadmin/conf/directadmin.conf file and the output of /sbin/ifconfig<br>

2020:09:24-17:13:11: *** Unable to read ./data/skins/enhanced/files_admin.conf: Unable to open ./data/skins/enhanced/files_admin.conf for reading.<br>
No such file or directory<br>

2020:09:24-17:20:55: ioctl can't find the server's ip address for eth0 : Cannot assign requested address
2020:09:24-17:20:55: The ip of this machine () does not match the ip in the license file.<br>
Check the value of your ethernet_dev=eth0 setting in your /usr/local/directadmin/conf/directadmin.conf file and the output of /sbin/ifconfig<br>
 
Seems more is wrong.
Code:
Unable to read ./data/skins/enhanced/files_admin.conf: Unable to open ./data/skins/enhanced/files_admin.conf for reading.<br>
No such file or directory<br>
Can you have a look in /usr/local/direcatdmin/data/skins if the enhanced directory is there. And if yes, if it contains the files?
Because if this is missing, there might be more issues.

If your client section has the correct ip then this is good.
Also check the version information in your client section, so OS release and version and 32-bit or 64-bit.
 
Thanks. I was able to restore enhanced skin. But not evolution. I regenerate it with cd /usr/local/directadmin/data/skins ./packskins.sh
 
Code:
cd /usr/local/directadmin/custombuild
./build set_fastest
./build clean
./build update

Should update Evo.

What OS and version are you on just curios
I have never had these kinds of issues.
 
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