BerrisHosting
Verified User
- Joined
- Jan 21, 2011
- Messages
- 30
Hi all,
Thanks for checking below!
My hosting provider migrated all users and files from a dedicated server to a new VPS (DA 1.60.4 on CentOS 7).
When starting on the new VPS 2 mailboxes on different domains stopped sending and receiving emails.
They can logon to roundcube or their IMAP device and read old emails from before the migration.
But no new emails are coming in and no new emails can be send out.
I thought it was the quota set per user or per package, since something went wrong with the quota updates.
I fixed that with this: https://help.directadmin.com/item.php?id=557 And set all user-limits to unlimited.
But that didn't fix the problem.
Then I saw some where still at 0 when looking at the user's disk usage details.
I fixed that with this: https://help.directadmin.com/item.php?id=42
But that also didn't fix the problem.
Turns out my hosting provider knows even less than me, and I didn't even know how to use sudo before today.
Does anyone have any ideas why this is happening?
Are there any other hidden quota's set for mailboxes I don't know off?
Do I need to 'refresh' something else so these mailboxes are kickstarted back to life again?
Thanks for all suggestions,
Rob
PS: I temporarily created new email addresses on the same domains. Forwarded the affected email addresses to the new email.
And the server nicely processes the forward, so the users have a way of looking at their new emails in another mailbox.
So it just doesn't update the old mailbox anymore, but does process the emails for that email addresses.
Thanks for checking below!
My hosting provider migrated all users and files from a dedicated server to a new VPS (DA 1.60.4 on CentOS 7).
When starting on the new VPS 2 mailboxes on different domains stopped sending and receiving emails.
They can logon to roundcube or their IMAP device and read old emails from before the migration.
But no new emails are coming in and no new emails can be send out.
I thought it was the quota set per user or per package, since something went wrong with the quota updates.
I fixed that with this: https://help.directadmin.com/item.php?id=557 And set all user-limits to unlimited.
But that didn't fix the problem.
Then I saw some where still at 0 when looking at the user's disk usage details.
I fixed that with this: https://help.directadmin.com/item.php?id=42
But that also didn't fix the problem.
Turns out my hosting provider knows even less than me, and I didn't even know how to use sudo before today.
Does anyone have any ideas why this is happening?
Are there any other hidden quota's set for mailboxes I don't know off?
Do I need to 'refresh' something else so these mailboxes are kickstarted back to life again?
Thanks for all suggestions,
Rob
PS: I temporarily created new email addresses on the same domains. Forwarded the affected email addresses to the new email.
And the server nicely processes the forward, so the users have a way of looking at their new emails in another mailbox.
So it just doesn't update the old mailbox anymore, but does process the emails for that email addresses.