Roundcube issue? Login failed.

[jdn1976]

Hello. I am trying to access Roundcube webmail and it says login invalid.
Yes, I try several times, I try to change password, and do not login.
Only says:
Login failed.

I am accessing like this (example):

http://mydomain.com/webmail

Can anyone give some hints what could be?

 

[smtalk]

May you try:

/usr/local/directadmin/directadmin set dovecot 1
service directadmin restart
echo "action=rewrite&value=email_passwd" >> /usr/local/directadmin/data/task.queue
/usr/local/directadmin/dataskq d

 

[jdn1976]

@smtalk
thanks. it is login on roundcube.
but is showing the error attached when I access, send refresh the inbox.

 

[smtalk]

Try:

cd /usr/local/directadmin/custombuild
./build exim_conf
./build dovecot_conf

 

[jdn1976]

Try:

cd /usr/local/directadmin/custombuild
./build exim_conf
./build dovecot_conf

@smtalk

did not work.
Is showing the error yet.
Another issues that I saw:
I can sent email from there even showing the error, but I am not receiving email.
And also it is missing folders there. Is only showing inbox. Is not showing by default trash, sent and others.

Any idea?

 

[jdn1976]

I discovery here something. for example on path:
/home/user/mail/domain.com
and if i type ls -la shows inside a file:

ls -la
total 0
drwxrwx--- 2 servidor03 mail 21 Apr 8 14:53 .
drwxrwxrwt. 3 mail mail 36 Apr 7 09:44 ..
-rw-rw---- 1 servidor03 mail 0 Apr 8 14:53 servidor <-------- here

is not suppost to be a directory of the user's email?
If so, how do I fix this to prevent when I create new mail accounts?

 

[jdn1976]

Try:

cd /usr/local/directadmin/custombuild
./build exim_conf
./build dovecot_conf

Odd, after apply your last commands above i delete the email account andar create again and the error was gone. But now i not access using domain.com/webmail not accept password. But í access only using DA. I still not able to receive email.

Help?

 

[smtalk]

I'll assist you once (free of charge) for this issue, please PM me the access details to check it.

 

[jdn1976]

@smtalk

Hi. It seems it is fixed now. I do not know why, but I think it was probably browser cache. I tested on another browser and works fine.
I can now:

Access to Webmail using domain.com/webmail
Is not given error messages
It is sending and receiving email

The only issue is reaching to Gmail.com and Outlook.com on spam folder instead of inbox folder. The SPF and DKIM are enable.
Any idea how to solve this one?

 

[smtalk]

@smtalk

Hi. It seems it is fixed now. I do not know why, but I think it was probably browser cache. I tested on another browser and works fine.
I can now:

Access to Webmail using domain.com/webmail
Is not given error messages
It is sending and receiving email

The only issue is reaching to Gmail.com and Outlook.com on spam folder instead of inbox folder. The SPF and DKIM are enable.
Any idea how to solve this one?

I'd suggest checking email headers, maybe something would be seen there.