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Server Names diffrent in "User - Site Summerary Statistics and Logs" and "User - DNS"
Hi,
I run multiple "Hosting Servers" and I have clients on some servers.
I upgraded the clients from Server 4 to server 8 and I now have 2 different "Name Server details" showing within Direct Admin (User). Example:
The Name Server Setting for ns1. and ns2. (for a few clients domains) are different in the "User => Site Summery Statistics and Logs" and the ns1. and ns2. Server Names read server 4. Then go to the "User => DNS Management" and the server names are correct: they read ns1. and ns2. to server 8).
I think I know why this happened (just guessing here):
Because, when I did a "Restore Backup" from server 4, to server 8, I forgot to tick the "Step 2: Select IP" area, to the correct IP.
I can understand why the domain is still working on server 8 (even though server 6 is still showing), because I'm still running Server 4. Example, I still have allot of servers:
sever-name-here4.com.au
sever-name-here5.com.au
sever-name-here6.com.au
sever-name-here7.com.au
sever-name-here8.com.au
etc...
I then and changed the DNS from server 4 to server 8 by doing this:
1): I logged in as Admin.
2) Clicked on: DNS Administration
3) Then clicked on the user showing the old server names.
4) Then deleted the two "A Records" displaying the old "ns1.server-name4.com.au and ns2.server-name4.com.au" and entered the correct ones "ns1.server-name8.com.au and ns2.server-name8.com.au.
But this didn't change the details in the Site Summery Statistics and Logs area.
So my question is!
Does anyone know how to fix this (eg: so that the correct NS1 and NS2 settings show the same for all areas).
Please see attached image for further details:


Can anyone advise how i fix this?
Thanks.
Hi,
I run multiple "Hosting Servers" and I have clients on some servers.
I upgraded the clients from Server 4 to server 8 and I now have 2 different "Name Server details" showing within Direct Admin (User). Example:
The Name Server Setting for ns1. and ns2. (for a few clients domains) are different in the "User => Site Summery Statistics and Logs" and the ns1. and ns2. Server Names read server 4. Then go to the "User => DNS Management" and the server names are correct: they read ns1. and ns2. to server 8).
I think I know why this happened (just guessing here):
Because, when I did a "Restore Backup" from server 4, to server 8, I forgot to tick the "Step 2: Select IP" area, to the correct IP.
I can understand why the domain is still working on server 8 (even though server 6 is still showing), because I'm still running Server 4. Example, I still have allot of servers:
sever-name-here4.com.au
sever-name-here5.com.au
sever-name-here6.com.au
sever-name-here7.com.au
sever-name-here8.com.au
etc...
I then and changed the DNS from server 4 to server 8 by doing this:
1): I logged in as Admin.
2) Clicked on: DNS Administration
3) Then clicked on the user showing the old server names.
4) Then deleted the two "A Records" displaying the old "ns1.server-name4.com.au and ns2.server-name4.com.au" and entered the correct ones "ns1.server-name8.com.au and ns2.server-name8.com.au.
But this didn't change the details in the Site Summery Statistics and Logs area.
So my question is!
Does anyone know how to fix this (eg: so that the correct NS1 and NS2 settings show the same for all areas).
Please see attached image for further details:


Can anyone advise how i fix this?
Thanks.