Some features are missing

Paulo Sousa

Verified User
Joined
Dec 16, 2019
Messages
5
Do not have the option to select users in the "message all users" item as in enhanced skin.
I tried to find in the skin files, but I failed.

Does anyone know how to fix it, or if this fix is expected?

Another thing, I sent a message to all my users, formatted with accent(language pt-BR), and it arrived totally unformatted.
Any tips on how to fix this problem?

The option "Purge from" in E-mail accounts, is not there anymore. Will it no longer exist?


Thanks in advance for any reply!
 

smtalk

Administrator
Staff member
Joined
Aug 22, 2006
Messages
8,539
Location
LT, EU
I'm sorry, but I was unable to reproduce any of these. "Message All Users" exists as a menu option. URL to it is /reseller/message-users.

"Purge" button exists in /user/email/accounts (screenshot attached)

E-mail with UTF-8 also came formatted, but I may be missing something. May you paste those characters to the forum? I'd give them a try :)
 

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Paulo Sousa

Verified User
Joined
Dec 16, 2019
Messages
5
I'm sorry, but I was unable to reproduce any of these. "Message All Users" exists as a menu option. URL to it is /reseller/message-users.

"Purge" button exists in /user/email/accounts (screenshot attached)

E-mail with UTF-8 also came formatted, but I may be missing something. May you paste those characters to the forum? I'd give them a try :)
Thank you smtalk for your answer.
You were right about "Purge" button, was my fault in find the button in pt-Br translation.

But, doens't has the option to select a user, or some users (Screenshot below)
message-all-users.jpg
 

smtalk

Administrator
Staff member
Joined
Aug 22, 2006
Messages
8,539
Location
LT, EU
You've mentioned "message all users", even in your first post. Do you need guidance how to message a single customer?
 

Paulo Sousa

Verified User
Joined
Dec 16, 2019
Messages
5
Yes, i do! I need guidance how to message a single user, from a reseller.

Another thing i've been notice was the suspend user, in view user, an actions option(print screen attached) doens't work:
suspend_user_evolution.jpg
But by list users, is working!
 
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