Somethings wrong here

netpants

Verified User
Joined
Mar 11, 2005
Messages
19
I have just moved to a new server and all of my sites are wroking except one. www.racinforalivin.net is not working but www.ryanvos.com www.chrishettinger.com www.deal-host.net www.freegamespot.net and so on all work just fine or with minor issues. I checked dnsreport.com and there is fail for a few things but I am not sure what it all means. can someone please help me out and tell me why this one domain isnt working with the same settings all the others are using.

oh yea I forgot to mention when I just use the IP address http://serveripaddress/~user it comes up just fine.
 
If I try it from here it seems to work just fine. Also all the domains seem to point to the same IP address, including the one you said didn't work.
Maybe you still have the old dns information in your cache?
 
its true everyone can view the site except me, I tried ddeleting my cookies, internet files, and history and still cant view it. Firefox doesnt work either. Any Ideas?
 
You could try ipconfig /flushdns (in a dos-box) which will flush your local pc's dns cache, but if this is indeed caused by the old ip address still being in cache it's more likely it's in the cache of your provider's dns server, in which case you'll just have to wait until it is updated (or use a different dns server).
 
Just to make sure it is in fact a dns cache problem, if you type:
ping racinforalivin.net
in a dos-box on your pc, which ip address is being pinged?
 
And what is the output if this command?
nslookup racinforalivin.net
 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jeremy>nslookup racinforalivin.net
Server: chic-cns.area4.il.chicago.comcast.net
Address: 68.87.72.130

*** chic-cns.area4.il.chicago.comcast.net can't find racinforalivin.net: Server
failed

C:\Documents and Settings\Jeremy>
 
If I "dig" 68.87.72.130 for racinforalivin.net I don't get an answer either. If I "dig" my own dns server I get the correct answer.
It could be that comcast doesn't allow me to query their dns servers (because I'm not using comcast) in which case this would be normal. It could also mean there is a problem with the comcast nameserver (although I think that isn't very likely, it isn't impossible either).
You could try a different DNS server to see if that solves your problem.
 
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it just doesnt make sense that I can access over 10 other site susing the same ip address and name servers
 
I just noticed the "Mismatched glue" error on dnsreport for racinforalivin.net. That could also cause this problem, (although I would expect a different result from this problem as you're getting now).

Dnsreport says that the parent servers report 207.36.201.198 for racinforalivin.net, which is what I get also so I assume that's correct.
However, according to dnsreport the authoritive server for racinforalivin.net reports either 216.219.239.8 or 216.219.239.7

Dnsreport also says that the IP address of the authoritative server is 207.36.201.198 which is the same as what the IP address of racinforalivin.net should be, which is normal if you run both your name server and racinforalivin.net on the same server (which is probably what you're doing).

If this is so, than I assume you haven't update the dns records of racinforalivin.net when you tranfered your accounts to your new server?

What does the dns zone file of racinforalivin.net look like on your server? (Login to DA control panel as Admin, click DNS Administration and click racinforalivin.net).
 
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Name Type Value Select
ftp A 207.36.201.198
localhost A 127.0.0.1
mail A 207.36.201.198
pop A 207.36.201.198
racinforalivin.net. A 207.36.201.198
www A 207.36.201.198
racinforalivin.net. NS ns1.deal-host.net.
racinforalivin.net. NS ns2.deal-host.net.
mail MX 10
racinforalivin.net. TXT "v=spf1 a mx ip4:207.36.201.198 ?all"
 
That seems to be correct...

What does the dns zone of deal-host.net look like?
 
Another strange thing I just noticed. If I ask ("dig") ns1.deal-host.net for ns1.deal-host.net it reports 216.219.239.7 and if I ask it for ns2.deal-host.net it reports 216.219.239.8 (which are the ip addresses that dnsreport complains about).
Do you also have these two IP addresses assigned to your server, or do you use external nameservers? If not I would expect these two to report 207.36.201.198 (and probably something like 207.36.201.199 for ns2).
 
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i am gonna pm you with what the dedicated server info that was sent to me , I have e-mailed direct admin support but havnt received a reply yet.
 
Ok, the mismatched glue error is gone now (dnsreport).
Can you try if you can access the website now from your pc?
 
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Yes. If you check the dnsreport for racinforalivin.net now youll see it no longer complains about mismatched glue records.


(PS. It may take a while for the comcast dns servers to notice the problem is solved. The refresh-time in the soa record of racinforalivin.net is 7200 seconds (2 hours))
 
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