Suspending reseller does not suspend users in the account

hostpc.com

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Joined
Aug 2, 2003
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Location
Schenectady, NY
We just noticed today, suspending the reseller does _not_ suspend the users within that account.

Possibly a bug in the newest version?
This is 1.242000
 

jmstacey

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Joined
Feb 12, 2004
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4,107
Location
Colorado
By what method are you suspending the resellers?

What Operating system are you running?
Has this always been a problem? (i.e. did it work with previous versions of DirectAdmin?)
 

hostpc.com

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Joined
Aug 2, 2003
Messages
1,178
Location
Schenectady, NY
Suspend via the Admin control panel - checkbox, suspend.

There's really not any other way to suspend a reseller, is there? This is how we've always done it.

What Operating system are you running?
It's happening on RH9, FC2 and Cent 3.3 - dont really think it's a platform dependent issue as it's a DA function, but maybe not an issue in Debian.

Yes, it previously worked fine... not sure when it stopped, but there were a couple other reseller issues for the last bugfix, my suspicion is that it started at that point, because last time I really looked, it was working fine.
 

vispnoc

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Joined
Jul 11, 2004
Messages
40
Location
Houston, TX
I appear to be seeing this as well.

Compiled for Redhat 9.0
Server Version 1.24.3
Current Available Version 1.243000
Last Updated Fri Jul 29 23:55:08 2005
 

DirectAdmin Support

Administrator
Staff member
Joined
Feb 27, 2003
Messages
8,927
Hello,

Thanks for bringing this to my attention. The "Show All Users" will suspend the Reseller as a User, thus his Users don't get suspended. If you suspend the Reseller from the Admin Level -> List Resellers page, then the Users will get suspended. I'll add this to the versions system, as the Reseller should always be treated as a Reseller.

John
 
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