what php modules / options are installed?

S2S-Robert

Verified User
Joined
Jun 24, 2003
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415
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The Netherlands
I was wondering what php modules / options are installed and why, a customer asked this.

And will DA be running more modules in the standard install?
 

loopforever

Verified User
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May 30, 2003
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298
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/home/admin
I assume your client is wondering what flags php was compiled with. If this is the case, tell him to look at php_info();

As far as why they are installed, there's really no need to explain any of it to your client, since they have no reason to need to know, and they won't understand it if you told them anyway,
 

nobaloney

NoBaloney Internet Svcs - In Memoriam †
Joined
Jun 16, 2003
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26,119
Location
California
Matt,

The surest way to lose a customer is to tell them they don't need to know something.

We've run into a lot of "tire-kicking" customers, but we try to take the time to explain what we install on our server and why.

And if we don't know why something is installed on the server, we learn why. In fact I don't believe you should have anything installed on your server unless you know why it's there. Any other attitude is going to leave you open to severe problems with hackers, crackers, and the like. At least imho.

We've had customers with special needs, and we've always tried to fill those special needs; it keeps customers loyal. Of course sometimes we've had to tell the client they needed their own system, that we just can't do something on a shared system.

When that happens we tell them why, and the answer is never "because that's how we do it"; we always try to help them understand the decision we made and the security and resource tradeoffs that help us make our decisions.

Sometimes we even revisit a decision based on a client's request for information or for a specific module or compile option. After all, most of us are not the largest of webhost companies; if we can't give our customers personal attention, then there's little reason for them to buy from us.

My opinion, anyway :) .

Jeff
 
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