Hi,
I hope that I am posting this in the right place.
Recently I have been trying to purge various accounts SPAMBOX Folders and Inboxes for some clients who have their email client to not delete mails from the server.
In the past it used to work! Now when I select Spambox and Purge From button. It reduces the size by a few megs. Furthermore, if I try it with Inbox or Imap Folders, it still either doesnt reduce the users mailbox at all OR it reduces it by a few megs only.
If I log into a clients mailbox via webmail and manually delete all of their mail from the Trash or Spam folder, then it reduces the size perfectly as seen in user level of DA.
I dont know what information you guys would need to help me?
Chris
I hope that I am posting this in the right place.
Recently I have been trying to purge various accounts SPAMBOX Folders and Inboxes for some clients who have their email client to not delete mails from the server.
In the past it used to work! Now when I select Spambox and Purge From button. It reduces the size by a few megs. Furthermore, if I try it with Inbox or Imap Folders, it still either doesnt reduce the users mailbox at all OR it reduces it by a few megs only.
If I log into a clients mailbox via webmail and manually delete all of their mail from the Trash or Spam folder, then it reduces the size perfectly as seen in user level of DA.
I dont know what information you guys would need to help me?
Chris