I cant receive email

[104229]

I cant receive email from gmail and some other provider, if anyone send email from their gmail to show sent but i dont get them

 

[factor]

try this

Simple Guide to Email Blacklist

All: I am no wizard. Dont claim to be. If this helps someone awesome. If you all want me to add to it just say add this..

forum.directadmin.com

If the server is new you mostlikly are not trusted as a sender

 

[104229]

i dont understand someone as me to create new thread and when i did someone else is saying why am i doing double the thread What should i do?

 

[factor]

What should i do?

i took it off sorry.. I replaced it with another more helpful post

 

[104229]

server is not new, i can send email but i cant receive email, what should i do

 

[factor]

server is not new

So it more than 3 months old?

Did you see if you are on any blocklist like in the link i sent?

 

[Richard G]

Also, have them send you a mail and then tail your logfiles like:
tail -f /var/log/exim/mainlog
and
tail -f /var/log/exim/rejectlog

Then you can see what is happening to the mail.

 

[BillyS]

U can send, but not receive? Are you sure port 25 is open? Are you sure your provider allows port 25 to be open?

 

[104229]

So it more than 3 months old?

Did you see if you are on any blocklist like in the link i sent?

yes server is more than 3 months old
and yes i check there is no error just a warning of Name Servers are on the Same Subnet

 

[104229]

tail -f /var/log/exim/rejectlog

2022-03-04 08:14:49 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:14:51 login authenticator failed for (localhost) [5.34.207.97]: 535 Incorrect authentication data (set_id=route)
2022-03-04 08:14:52 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])


tail -f /var/log/exim/mainlog

2022-03-04 08:17:41 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:42 login authenticator failed for (localhost) [5.34.207.97]: 535 Incorrect authentication data (set_id=public_key)
2022-03-04 08:17:42 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:45 login authenticator failed for (User) [87.246.7.246]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:45 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:49 login authenticator failed for (localhost) [5.34.207.97]: 535 Incorrect authentication data (set_id=novo)
2022-03-04 08:17:50 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:52 login authenticator failed for (localhost) [5.34.207.97]: 535 Incorrect authentication data (set_id=client2)
2022-03-04 08:17:52 login authenticator failed for (localhost) [5.34.207.81]: 535 Incorrect authentication data (set_id=[email protected])
2022-03-04 08:17:56 login authenticator failed for (localhost) [5.34.20

 

[104229]

U can send, but not receive? Are you sure port 25 is open? Are you sure your provider allows port 25 to be open?

yes provider allow port 25

 

[104229]

when i send an email from [email protected] to [email protected]

then email got failed and it gives me this error

TLS Negotiation failed: FAILED_PRECONDITION: starttls error (71): 24918174613512:error:10000458:SSL routines:OPENSSL_internal:TLSV1_ALERT_UNRECOGNIZED_NAME:third_party/openssl/boringssl/src/ssl/tls_record.cc:594:SSL alert number 112

 

[Richard G]

Your certificate seems perfect, got an A status on ssllabs, but did you install something from boringssl?

Otherwise it might be something on the sending party. We don't use boringssl, but Google might.

I checked the reporsitory of boringssl here:

boringssl/crypto/err/ssl.errordata at main · google/boringssl

Mirror of BoringSSL. Contribute to google/boringssl development by creating an account on GitHub.

github.com

and error 112 says it's this:
SSL,307,NO_APPLICATION_PROTOCOL

It's confusing to me as an SSL 307 might also point to a redirection fail somehow.

 

[104229]

ok so what direction are you giving me to check with?

 

[Richard G]

If you did not install anything from boringSSL, I don't know.

1.) You did not install anything from boringSSL?
2.) What OS are you on and which version?
3.) Which DA version?

Also, visit mail-tester.com and follow instructions there and see if you get at least a 9/10 score.

From the logs:

Incorrect authentication data (set_id=[email protected])

this means user and/or pass is invalid. I don't see anything about Gmail here tho.

 

[104229]

i have not installed anything from Boring SSL
Ubuntu 20.04
DirectAdmin v.1.63.7

 

[104229]

Thanks guys for helping me out but the issue is resolve now , here is quick tip for all of you who is having similar problem

i goto the custom build from admin

and i updated the exim and lets encrypt after update everything works ok