Account activation e-mail going into spam box at Gmail

[sokolkapl]

Hi,

I have used the guide from http://help.directadmin.com/item.php?id=207 and made sure my IP has reverse lookup- which it does. I waited over a week now for things to resolve: both DNS and IP lookup before I wrote this post.

Basically, the issue is that DirectAdmin e-mails (activation ones more precisely or any sent from the website) go into spam at Gmail.

My IP does not seem to be on any spam list, it is a brand new box with DirectAdmin installed, no users yet.

 

[floyd]

Since it is gmail doing the filtering then you need to ask gmail why they are automatically filtering it to the spam box.

 

[sokolkapl]

The thing is though, when I send e-mail through webmail, the e-mail is delivered to Gmail's inbox fine. Thus, it makes me think that it is DirectAdmin's fault but I don't know what could it be.

 

[andyreed]

Basically, the issue is that DirectAdmin e-mails (activation ones more precisely or any sent from the website) go into spam at Gmail.

This guide might help: http://servertune.com/kbase/entry/142/

 

[floyd]

The thing is though, when I send e-mail through webmail, the e-mail is delivered to Gmail's inbox fine. Thus, it makes me think that it is DirectAdmin's fault but I don't know what could it be.

How can it be DirectAdmin's fault when it is using the exact same mechanism as webmail to send email?

 

[nobaloney]

You can spend all day assigning fault, but the only way you're going to know for sure is to ask the Gmail postmaster.

Jeff