Adding second IP address problems

modem

Verified User
Joined
Apr 7, 2004
Messages
355
Hello all,

After working with a client of mine who wishes to do ecommercse based sales, I realized that along with https/SSL that they would need a static IP address dedicated to their site only. I had my provider get me another IP. I went to the IP Manager area of the admin login and added the IP along with the proper subnet. From there I assigned that IP to my 'admin' reseller account. Afterwards I accessed this clients specific account specifically to modify it and change their IP from the server-shared one to this new dedicated one.

However, the website does not respond after doing this. www.valleyfarmsupply.net. Is there anything else I need to do in DirectAdmin or would this be an issue of possibly the provider not having their gateway/firewall setup properly?

Brad
 
Actually my provider messed up something and blocked outside requests from getting in.

HOWEVER - I have discovered a new problem. After adding the IP in DirectAdmin I noticed inside DNS Manager that the new IP address was updated for the domain name. When I goto www.valleyfarmsupply.net it works and is bound to the correct IP. But by going to just http://valleyfarmsupply.net it is bound to the old IP and goes to my regular website. Did DA not update something in apache?
 
It's possible, try restarting apache and see if that fixes the problem. If not you better inspect the httpd.conf file for that domain.
 
Both with and without the "www." your domain resolves to:

69.64.171.72

is that the new IP# or the old one?

Note that either way resolves to a DA placeholder page with http, and with https resolves to the modemnet.net page, which may mean you have a configuration error.

Jeff
 
Appearantly there is something with DA that it didn't write the SSL information to the httpd.conf files. However after restarting apache manually and giving an hours wait time, the domain names (with and without the www) resolved to the correct IP and location on the hard drive. Although the SSL is fixed via adding the correct line into the httpd.conf.
 
ISP's cache ip addresses. So if you go to valleyfarmsupply.net and then change the ip address, from your isp the ip address will still be the old one because your isp is not even doing a dns lookup. You have to wait for the isp to clear its name server cache and allow a new dns lookup before you will see the new ip address. The wait time is usually determined by your own zone file in your name server configuration.
 
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