Admin Backup Issue

[Alliance]

I have 2 issue with Admin Backup/Transfer

1. I made 2 backup crons in this section and now I can't delete it.
Error Deleteing Cron Jobs
Details
Cron ID Modify does not exist

in what problem can be? and how to know this 2 crons exist in cronjob or not?

2. I tried several times to make backups with option download to ftp, but when proccess finish I receved this error message:
User admin has been backed up.
Error while uploading admin.tar.gz

 

[Alliance]

am I ask stupid questions, that nobody want to help me?

 

[EGS]

am I ask stupid questions, that nobody want to help me?

I've had this problem as well. My error is admin_user (or user_admin, can't remember exact name) directory does not exist...

So I can only back-up my sites and users as a reseller. Any solutions for this one?

 

[Alliance]

I'm new on this forum and maybe don't know something important, but for me very strange that on SUPPORT forum I don't receive answers fast enough

 

[jlandes]

DA reads these forums once in a while. This is not an official support forum. If you need support from DA to solve your issue, please contact your hosting provider if you bought your DA license from them. If you bought your license directly from DA, then see this:

http://www.directadmin.com/support.html

I hope this helps.

 

[DirectAdmin Support]

I've had this problem as well. My error is admin_user (or user_admin, can't remember exact name) directory does not exist...

So I can only back-up my sites and users as a reseller. Any solutions for this one?

DirectAdmin will create the directory if it doesn't exist.

The path is usually:
/home/admin/admin_backups

The Reseller path is:
/home/admin/user_backups

For either case, if you're try to restore, just create those directory, put all tar.gz files in them, and make sure both the directory and the files are chowned to the restoring account, eg "admin".



Alliance:
1) Are you using a "DA" skin. The error says that you've posted a cron ID value of "Modify". Modify isn't an ID obviously, so something there isn't right. Also make sure you're using the latest version of DA.

2) Ftp upload errors tend to be caused by either firewalls, or incorrect settings. Try uploading manually from ssh to ensure all your settings are correct. You can also try other upload methods (ncftpput is default):
http://help.directadmin.com/item.php?id=111

John