Admin backup/restore problems

[Dark]

I have a problem with Admin backup/restore.
I've done backups of all users and admin.
(admin.root.admin.tar.gz - 893 mb
Other user backups - less then 100 mb).

I go to Admin Backup/Transfer, select admin.root.admin.tar.gz and start restore proccess.
After 2 hours of waiting - no messages and admin/resellers haven't restored.
What is the solution of this problem?

 

[vsi]

I've got the same problem. I can not restore. Maybe something wrong with local user. It does not has permission to extract backup file in DA....

 

[nobaloney]

We always make sure the owner of the backup on the destination is the same as the owner on the origin machine. It should be, but if you move it to a server with different UID or GID, or if you move it (for example with scp) with a different user, it could appear to have a different owner.

Jeff

 

[magix]

so what is solution?

I am having similar problem. Using scp with root login I copied backup from old server to new server. I login to DA as admin and am unable to restore files - is there a solution to this or should I scp under admin?

 

[nobaloney]

I am having similar problem. Using scp with root login I copied backup from old server to new server. I login to DA as admin and am unable to restore files - is there a solution to this or should I scp under admin?

Which backup? Admin level?

If so, to restore it, you need to put it in the same directory on the new server, and then chown it to admin. Then it will show up in the new server under the admin level backup and you should be able to restore it.

Jeff