admin disable tickets, but reseller can send messages to his clients

[outpernet]

That, so the reseller can send messages to his clients. Now when the admin disable the ticket system, the message system for the reseller get disable also (not thhe rerseller ticket system).

 

[jmstacey]

I believe there is a difference between messages and ticket system. The reseller can send messages to users but users can not create a ticket or send messages back to the reseller. At least thats how I think it works.

 

[outpernet]

Nop, the cant. try it. At least with enhanced skin

 

[mind21_98]

Resurrecting this thread. This would be a good thing to have. Any thoughts?

 

[jlandes]

Sorry to bring such an old thread back up again, but any comments on this?

 

[quackweb]

That would be a nice feature to have, disable the admins ticketing system, but resellers still have the ability to use theirs.

 

[jlandes]

So, if I disable the ticket system in DirectAdmin so that I can use the ticket system built into my client management software, my resellers won't be able to use DirectAdmin's ticket system for their customers? Is that the way it works now? Would my resellers users see the link to my support system?