after server change IP got DA not work???

G

.::Gsmdenis::.

Verified User
Joined
Jun 15, 2007
Messages
102
1. i have send email to sales#directadmin.com change my server IP, also they reply to the email :

Hello,

License is now set to 202.xxx.xxx.xxx.
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also i go to here: https://www.directadmin.com/clients/ see the IP changed already for the Licenses

2. ok , i setiing my server IP to 202.xxx.xxx.xxx. , and follow here:

http://www.directadmin.com/change_ip.txt

a. first i got this problem :
[root@host ~]# cd /usr/local/directadmin/scripts
[root@host scripts]# ./getLicense.sh UID LID
--18:59:13-- https://www.directadmin.com/cgi-bin/licenseupdate?lid=LID&uid=UID
Resolving www.directadmin.com... 66.51.122.131
Connecting to www.directadmin.com|66.51.122.131|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `/usr/local/directadmin/conf/license.key'

[ <=> ] 45 --.-K/s in 0s

18:59:19 (17.9 MB/s) - `/usr/local/directadmin/conf/license.key' saved [45]

You are not authorized to download the license with that client id and license id (and/or ip). Please email [email protected]
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exactly i duuno why become this problem

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so my server DA did not work right now !

what can i do for that ?

hope got help here !

BR.,

Denis
 
problem fix already! but never got DirectAdmin team help!

thanks my friend help for this!

BR.,

Denis
 
While you may get a response within 2-1/2 hours from DirectAdmin staff, it's really not too long a time.

Jeff
 
If you can't use DirectAdmin because it's not licensed for your IP# then you must contact DirectAdmin support; there's nothing anyone else can do for you.

DirectAdmin Support can be found here.

Jeff
 
Problem Fixed, the license request was sent from another IP on the system, i only change the default gateway to the one for the new IP and it works.
 
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