Again Mail probs. but what is the error?

M

mainswitch

Verified User
Joined
Jan 9, 2004
Messages
44
Hi

We can send
we can receive
we can send / read email in webmail

so no error

but we don't receive anything on the pop accounts.

no outlook error no error in log
nothing.

only webmail is working

does anybody know this problem and know how to fix it?

it's a NEW server with New install FC3

Regards

Paul
 
mx record is standard after Da install

i can receive / send email with squirlemail
i can't do anything with webmail (no messages)
i can't do anyhting with pop mail
 
If you can use squirrelmail and can send and receive, but you can't use webmail and you can't use anything that uses POP, then it appears that POP is broken.

What errors do you get when you try to use POP?

Without actual server names, domain names, etc., it's hard to help.

Do you own the server? Or just a website on a server hosted with DirectAdmin?

Thanks.

Jeff
 
there is no error.

outlook connect and close it with no mail for this pop.

the log said : user connect. no mail.

so no error on the pop accounts.
no error on webmail

we own the server.

thnx

Paul
 
Perhaps your server is running a different version of a pop3 daemon. Log into your directadmin as admin and look at the "Server Process", does it show vm-pop3d running? You might be running your OS default pop3 daemon instead, and that won't quite work 100%.
 
It is really hard to help here. There aren't enough details, all we can do is shoot in the dark. A few things to look at/for if the user is a system user, their email will be located in /var/mail/${username} if they are a virtual user (requiring user@domain login), then their email is stored in /var/spool/virtual/${domain}/${user} . If the file is empty, the I would expect using a pop client will tell you that there is no mail.

If the file is not empty, and your email client says there is no mail, then one of two things need to be checked. The first is that you have your client setup to retrieve all (even read) email, there are far too many email clients to explain how that is done with yours. If it is setup to retrieve and delete emails and the file is not empty, then it looks vm-pop3d is not working properly and perhaps you might want to use DA suppport to help you debug the problem.
 
There seems to be content in either /var/spool/virtual/ and in /var/mail.

Squirrelmail seems to work, yet Neomail doesn't show anything in the Inbox, I am thinking that vm-pop3d isn't working the way it is suppose to work.

Unfortunally we don't have an detailed errorlogs, which makes it quite impossible to find the problem without the help of DirectAdmin and maybe other users who are also having this problem. (or similar).

Thanks,
Rick - MainSwitch
 
Update:

We got POP to work, it was a file permission problem, after rerunning the set_permissions.sh script of DA it solved the problem.

Yet we are having another problem now, Squirrelmail refuses to work when APF is enabled. APF is configured to accept connections from localhost, yet Squirrelmail doesn't work.

We are using a copied config file of another machine with exact the same software installed.

Any ideas?

:)
 
Is apf blocking port 143? Also, how are you allowing localhost, using the alllow_hosts.rules? If not, it could be that a rule applied after allowing localhost is taking away the imap ability.
 
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