An error occurred during the backup

groomy

groomy

Verified User
Joined
Dec 16, 2011
Messages
261
Location
AUGNY (France)
hi, i have a problem . I create a cron for the user backup, but when the backup is running, i have this error :
User baticoffre has unknown usertype
<5:00:03>
Click to expand...
I not understand because this user is delete, and it still appears in the list of user when you create backups??
Why ?
Thanks
 
Probably didnt get removed properly from the users list of the reseller.

edit /usr/local/directadmin/data/users/RESELLER/users.list

If that is not the right file you should be able to find the right file with the following command:

Code: 
grep -il 'baticoffre' /usr/local/directadmin/data/users/*
 
Hi, thanks, but i have a problem, i have a folder php ans in a files php.ini.. impossible to erase (root/root)
 
and i have a file httpd.conf with :
# Auto generated apache config file by DirectAdmin version 1.44.3
# Modifying this file is not recommended as any changes you make will be
# overwritten when the user makes any changes to his/her website

# For global config changes that affect all Users, see this guide:
# http://help.directadmin.com/item.php?id=2
# For local config changes that only affect one User, see this guide:
# http://help.directadmin.com/item.php?id=3


<Directory "/public_html">
<IfModule mod_ruid2.c>
RMode config
RUidGid nobody nobody
#RGroups apache
RGroups @none
</IfModule>
</Directory>
Click to expand...
 
If this is your server, log into a root shell and delete the file causing the error.

Jeff
 
I'm not understanding you. Probably a French->English translation issue. Are you the server administrator?

Can you shell into your server? As root?

If you can't log in as root and it's your sever you need to ask whomever set it up for you. If it's not your sever you may need to ask the server's administrator to remove the file for you.

Jeff
 
Excuse for my english.
i'm the server administrator .
I not arrived to delete the folder and files when i connect in root with putty
Access denied to delete :(
 
What error message are you getting?

Perhaps you've got chattr set on for the folder; if so, check man chattr for instructions and turn it off.

Perhaps you've got some kind of security running on your server; ask whomever built your server for you.

Jeff
 
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