An error occurred during the restore.

T

Tracker

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Jan 24, 2007
Messages
6
ok I have server A and server B

I backup the account from server A to server B's FTP under /user_backups for the reseller.

I know its there.

On server B when I try and restore the user I get this email

Subject: An error occurred during the restore.
You don't have permission to restore user tms

If I change the name of the file from tms.tar.gz to mod.tar.gz (or anything I assume) it will install just fine. But I cant access the sites as it cant find them. If I go in as root and change the directory name from mod to tms it can be accessed but the file manager no longer works and email does not respond.

All the other accounts that I moved over worked just fine but this one is giving me hell
 
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Subject: An error occurred during the restore. Today at 11:58
Unable to read the User data files for tms.

Thats the new error :S
 
Does the reseller exist on server B?

Does the file you copy over to server B have the same ownership and permissions on both servers?

Jeff
 
yes and yes.

I gave up on it. I am attempting a manual restore of all the data.

So far I got the email and all data put in the right places only problem im having now is I cant access squirrelmail/webmail/phpmyadmin it just errors out and the 404 pages dont work right either :S
 
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Generally that's because of missing Alias directives; if you've got one look in the /etc/httpd/conf/extra/httpd-alias.conf file; otherwise in the /etc/httpd/conf/httpd.conf file.

Should look something like this:
Code: 
Alias /phpMyAdmin "/var/www/html/phpMyAdmin/"
Alias /phpmyadmin "/var/www/html/phpMyAdmin/"
Alias /squirrelmail "/var/www/html/squirrelmail/"
Alias /roundcube "/var/www/html/roundcube/"
Alias /uebimiau "/var/www/html/uebimiau/"
Alias /webmail "/var/www/html/webmail/"
Jeff
 
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