An error occurred during the restore.

[Highway]

Hi everyone,

When I try to create a backup and put it with FTP to the backup server, it works correctly. Buy, when I try to resore the backup from the backup server to the user server I get this error in the message system:

Warning: ftp_get(): Opening BINARY mode data connection for user.{reseller}.{user}.tar.gz (660026529 bytes) in - on line 37

Warning: ftp_get(): Transfer aborted. Broken pipe in - on line 48
Error while downloading user.{reseller}.{user}.tar.gz

and sometimes:

Warning: ftp_get(): Opening BINARY mode data connection for user.{reseller}.{user}.tar.gz (660029546 bytes) in - on line 37

Warning: ftp_get(): Transfer aborted. Link to file server lost in - on line 48
Error while downloading user.{reseller}.{user}.tar.gz

I've tried to whitelist the IP in the firewall on both server, but that doesnt solve the problem. Also turning off iptables does'nt work.

The FTP logs are not strange, and ping is OK (0% lost)

::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:12:26:38 +0200] "CLNT NcFTPLs 3.2.2 linux-x86_64-glibc2.5" 500 -
::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:12:26:47 +0200] "RETR {backup-filename.tar.gz}" 451 95158272
::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:12:27:43 +0200] "CLNT NcFTPLs 3.2.2 linux-x86_64-glibc2.5" 500 -
::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:12:28:47 +0200] "RETR {backup-filename.tar.gz}" 451 94638080
::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:20:41:37 +0200] "CLNT NcFTPLs 3.2.2 linux-x86_64-glibc2.5" 500 -
::ffff:10.0.0.2 UNKNOWN {ftp-username} [04/Oct/2010:20:42:46 +0200] "RETR {backup-filename.tar.gz}" 451 95096832

Does someone have a solution or idea's?

Thanks!



[UPDATE]
When I try to download the file with FTP in de CLI, it works:

Remote system type is UNIX.
ftp> get
(remote-file) user.{reseller}.{user}.tar.gz
(local-file) user.{reseller}.{user}.tar.gz
local: user.{reseller}.{user}.tar.gz remote: user.{reseller}.{user}.tar.gz
227 Entering Passive Mode (10,0,0,1,137,125).
150 Opening BINARY mode data connection for user.{reseller}.{user}.tar.gz (1058229811 bytes)
226 Transfer complete
1058229811 bytes received in 9.5 seconds (1.1e+05 Kbytes/s)

PROBLEM SOLVED: Wrong mount point!