Any other RoundCube breakage after update?

Mister Stillwaters

Verified User
Joined
Feb 20, 2025
Messages
17
Custom Build showed minor updates for about 6 items today. I clicked Update All. Since then, or maybe sometime later today, my RoundCube page has this message:

Oops... something went wrong!​

An internal error has occurred. Your request cannot be processed at this time.
For administrators: Please check the application and/or server error logs for more information.

I went to build to try and reinstall, but got this error:

download_cached: using cached '/usr/local/directadmin/custombuild/cache/roundcubemail-1.6.9-complete.tar.gz' file
Found MySQL version 10.6
Granting access: GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,LOCK TABLES,INDEX,REFERENCES ON da_roundcube.* TO 'da_roundcube'@'xx.xx.xx.xx';
Setting password: ALTER USER 'da_roundcube'@'xx.xx.xx.xx' IDENTIFIED BY 'xxxxxxxxxxxxxxxxxxxxxxxx';
Editing roundcube configuration...
Roundcube 1.6.9 has been installed successfully.
WARNING: Changed defaults (These config options have new default values):
- 'skin'
- 'smtp_port'
- 'smtp_user'
- 'smtp_pass'
- 'jquery_ui_skin_map'
Executing database schema update.
ERROR: SQLSTATE[HY000] [1045] Access denied for user 'da_roundcube'@'localhost' (using password: YES)
ERROR: Failed to connect to database

I tried changing the version to 1.6.8 then build again and got the same error. When I go to CustomBuild and click Remove, there are no apps or files listed at all. I don't think there ever have been. I'm a bit new and not sure whether it was an installation error or something else happened. Any guidence would be appretiated.
 
I do have /directadmin/custombuild/configure/roundcube. There's only /direct_login with index.php and RoundcubeAutoLogin.php

...not sure if that helps. Not sure if this has anything to do with CageFS.
 
Last edited:
if you don't need to save data from a database da_roundcube, then remove it and a user da_roundcube and reinstall roundcube.

if you need to save data from the database:

1. dump da_roundcube
2. remove database an user da_roundcube
3. clean install roundcube
4. restore dump for da_roundcube
 
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