AOL 504 Timeouts

N

netmotiv8

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Joined
Sep 26, 2003
Messages
203
Location
UK
Hi,

Not sure if this is the correct forum to put this on but we have a customer who seems to have a number of users who use AOL (and want to use AOL).

It appears when ever they view a site on our servers or try to access DA or Squirrelmail etc they get a 504 Timeout error. I have asked the user to retry however this still doesn't work.

i have done google searches and it appears that this may not be to do with DA but I am not sure. It is odd that the timeout is occuring all the time, not intermittently.



What is all this about and how do we rectify it


Cheers

:D
 
Last edited:
You will not be able to use the AOL browser for DA access. AOL uses a proxy system that changes the ip address of the user randomly. Since the DA login is tied to the ip of the user then every time the ip of the user changes the user will have to login again. This will probably happen with every click.

This should not affect regular web pages on the server though.
 
Hi,

I am told by our user that any web site hosted on our servers are not accessible through AOL at all which also means they are not able to get access to login pages for DA or Squirrelmail or anything.

Sites are fine on IE and Firefox etc as you would expect.


Any more clues?


Cheers

:D
 
No.

It is the AOL 9 browser that is not allowing sites on our server to be viewed or DA accessed.

:(
 
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