Authentication failed

[Ruud999]

the mail server replies with "Authentication failed".
sure I've entered the right password with the e-mail user;
our client side uses Thunderbird and has several e-mail accounts to retrieve; just this new provider won't reply properly
thanks in advance

 

[kevster]

Yo

Hi,

If you are setting up thorugh a mail client and you have recently moved ISP. Check with your ISP incase they use a relay server and make sure it deosnt need authentication.

For example I work for O2 in the broadband technical support team and for 3rd party emails we have a relay server which is relay.o2broadband.co.uk

Check with your ISP first.

Best regards,
kevin.