Backup Feature

[hostpc.com]

Don't know how wide spread this is .. just had one client complain .. of course as you know most clients dont back up their data anyway =/

From his ticket .. hope I can get some help on where to start looking or what the problem is ...

I'm trying to download a backup successfully. It downloads, I try to extract, and get an "end of file" error. It's apparently been a problem since early August, as I can't successfully extract any of my backups since then.

Thanks as always,
Nick
HostPC Support

 

[jmstacey]

Can you extract the backed up file on the server using tar -zxf ?

 

[hostpc.com]

Yes, it does appear that it extracted on the server

Thanks,
Nick

 

[hostpc.com]

Ok ... my customer is back wanting an answer ..

Has anybdoy else had this problem?
User error? Download of the file is puking?
Any suggestions?

Thanks,
Nick
HostPC