Bought license but already expired?

[rnbwkat]

I just purchased a minimal license (no support) and paid for the year, but the license shows as not-active. There is no balance due, and of course it won't let me submit a formal ticket since this license does not support that, but you should be able to create a ticket if the license won't even allow for installing the product. What is going on here? How do I get past this? My client # is 80535. Someone at DA needs to look into this please.

Thank you.

 

[floyd]

DirectAdmin Web Control Panel Contacts

www.directadmin.com

 

[rnbwkat]

Ugh - why don't they just put in the damn purchase instructions that licenses will become active sometime after you purchase and not instant. Sheesh, that seems so easy. Yes, that was my problem. Took a couple of hours to show up as active. Meh.