@itscoffetime do you mean that sidebar layout is better for admin/reseller accounts in general? Admins and resellers can use sidebar layout if they prefer it by selecting it from the Skin Options page (the Skin Options only affect the current user, not to be confused with the Skin Customization page).
Or do you mean that live layout swapping (when admin or reseller changes his access level) was a useful feature? From our perspective this was the anti-feature we actually wanted to eliminate because a single layout is capable of working in any access level. A live layout swap just causes more confusion.
Thing is, for managing resellers or server, the sidebar is easier to manage because things are "listed" so it is easier to use, whoever, for users, the icon grid os more friendly. Each have an issue, for me managing resellers with icons it takes me more time to find things, but managing users with "list" is more difficult.
I don't know why making things harder for users, specially resellers or people without knowleage, have received a bunch of support tickets about users don't liking this.
I haven't explained it as well as @
samsda, but honestly, I don't know since when DA have stopped listening to clients, why change what it wasn't broken, the new feature changing colors doesn't help either, cause it is still "messy", why don't bring back what worked? It was easier to bring that back that creating a new feature about changing colors. I still have a two servers with cPanel which I was thinking to bring to DA, but this would cause more confusion to the clients, when before, it was similar.
Highly disappointed. And no, swaping didn't cause any confusion, quite the opposite, it was quite useful and if someone considered confusing, they can just not use it.