Cannot Create Account

[kriz]

When I tried to add a new user/reseller "user05" it shows:

That username already exists on the system

Even there was no "user05" on my user list.
Any ideas would be very appreciated.

 

[SeLLeRoNe]

It might be that the user is created but it is not in the DA user list.
You can check the /etc/passwd file:
cat /etc/passwd | grep user05

If the result show a user existing in the system you can use this to recreate the users list in DA:
https://help.directadmin.com/item.php?id=251

Best regards