Cannot Create Admin+Reseller+User

mark91722

New member
Joined
Sep 27, 2005
Messages
4
I am told by DirectAdmin that you can only create one user for a domain. I am used to setting up and admin for juste the site with users that can use mail features. Is it true with this control panel that once you set up and admin for a site that you can't set up resellers or users for the same site? Seems a little lame to me. Any help out their?
 
I think you're being confused by terminology.

A site is not the same as a reseller or a site user.

A reseller can set up other users, and users can set up as many sites and email accounts as their package allows.

Why don't you give us a specific example of what you want to do.

Jeff
 
Ok,
1 website with directadmin allows 1 person to work on the website.

I needed to setup an admin that only has admin rights for a website in addition to setting up users for that same website.

If you try to create a user of a website that has a reseller setup for that website you get an error that says that website already exsists.

Directadmin says that you can only create 1 user or reseller per website.
That dosen't seem logical.

Emails would have to have the one users username instead of each email account having their own user account.

Oh, and try changing that user / reseller .....
Can't change username once created. If you delete that user the entire website structure that you created for that user just disappears....

Blah blah blah. Been talking about this issue for 3 days now
Looked at plesk. Creating admin directly associated with just one website in addition to setting up what it calls webuser seems to be a standard thing. When creating a domain for a client, the software should ask if this new user for this (1 website) is an admin, or user.

Admin has rights to upload, erase, blah blah.
User cand login and use... lets say squirrelmail. very limited use of this website.

Why in the world would and control panel limit the amount of users that can be created for a single website to 1. I suppose all the admins and users on msn.com use the same username?

Many users can be involved with a website, if not only for email purposes. You might have need for 3 people to be admins for the company website in addition to 50 users with separate email accounts. Making 50 email accounts with the same user name "because you can only have one per site" seems very lame to me.....
Nuf said.
Any advice out their?
 
I still think you're confusing the terminology.

And the order in which things are done.

But it's true that DA may not be right for you.

Have you read the Site-Helper site, Site-Helper for Resellers, or Site-Helper for Admins?

On DirectAdmin, a server administrator creates a reseller. A reseller creates a user. A user creates a website.

And then the user creates email accounts for email users.

On DirectAdmin a user is a person who controls a website; some other hosting panels may call that a site-administrator.

It is true that with DA there's only one user and only one login for a website. And that user also has access to the control panel.

So if that model doesn't work for you, then you probably shouldn't be here talking about Plesk, but rather at the Plesk forum, learning how to use it.

Of course msn.com doesn't have only one site administrator. But then again, they host on a rather complex platform they built themselves, as do most large companies.

DA was designed for hosting companies to offer simple shared hosting solutions. Perhaps it doesn't work for you. It certainly doesn't work for some of our clients; for them we develop other solutions.

But for the majority of our clients, DA works well.

Jeff
 
I am glad you think it works well. However having 1 user for an entire website is a limitation that should be documented well before unassuming clients attempt to spend hours in setup and then spend hours on the phone with customer service to find that the application just isn't capable of creating simple email accounts for your client without having to use the 1 users account name to create them. Also deleting a user should never delete the entire website content. Users are users. Website content is website content. Don't you agree? Maybe not. Thanks for your information. Will have to look elsewhere for a product that works more like a dedicated server does.
Thanks again for your consideration in this matter.
 
mark91722 said:
However having 1 user for an entire website is a limitation that should be documented well before unassuming clients attempt to spend hours in setup
It's well documented in site-helper. My guess is that you didn't read it first.
the application just isn't capable of creating simple email accounts for your client without having to use the 1 users account name to create them.
Since you're still using your terminology rather than DA's terminology I'm not fully sure I understand your point. I think what you're saying is that only the site administrator (user) can set up email accounts and that's a limitation for you. If so, then you're right; that's a limitation for you.
Also deleting a user should never delete the entire website content. Users are users.
In DirectAdmin a user is the owner of the website. The way you take a website off the server is to delete the user. You do it exactly the same way with Plesk; it's only that the terminology is different.
Website content is website content. Don't you agree? Maybe not.
I agree. And this point is exactly why I write that I believe you don't understand the terminology.
Thanks for your information. Will have to look elsewhere for a product that works more like a dedicated server does.
Probably. Hopefully next time you will read the documentation and ask your questions before you buy. We were Plesk Gold Partners for two years, and while it's a great server administrator for a lot of people, I suggest you do your homework carefully before you go with it; it has limitations as well. One of our Plesk clients has to use an outside service for spam filtering because he couldn't get it to do what he needed. And it's backup/restore leaves a lot to be desired; for example if you're installing a new system with a newer version of Plesk and you want to move your sites you have to upgrade your old system to do the backup; Plesk's backup/restore won't restore to a different version of Plesk.

Jeff
 
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