Cannot create reseller

[eroloz]

Cannot create reseller/user (segmentation fault)

When I try to create a reseller, or a user, it fails with message "segmentation fault".

Can anyone give me a hint?

error.log entry is as follows:

2004:10:07-01:59:57: Unable to create /home/testresel/domains/test.com
2004:10:07-01:59:57: Unable to copy /home/admin/domains/default to /home/testres
el/domains/test.com/public_html : <b>A directory component in /home/testresel/
domains/test.com/public_html does not exist or is a dangling symbolic link</b><b
r>
Unable to create the directory /home/testresel/domains/test.com/public_html<br>

2004:10:07-01:59:57: *** Segmentation fault *** getlock(/home/testresel/domains/
test.com/.htpasswd/.protected.list) : start : User: admin : 212.2.215.78 : /CMD_
ACCOUNT_RESELLER : (null) : action=create&username=testresel&[email protected].
tr&passwd=flight31&passwd2=flight31&domain=test.com&package=AVTR&ip=shared&notif
y=yes&add=Submit

 

[nobaloney]

A segmentation fault is caused when the software tries to do something it's not supposed to do. For example, division by zero.

Of course bad data can cause the software to try to do something it shouldn't do, so this doesn't help much.

However in this case the error message preceding the segmentation fault does help.

It could be a bad file in the default directory, or a bad spot (or more) on your hard drive(s), or perhaps bad memory in the server.

As a first step, if I were you I'd have support look at the template files on your system to see if there's a problem with them.

Jeff