Cannot download database after lost of connection

[KC08]

One of our clients was trying to download their database's backup, however the connection was lost. When they wanted to try again they got the following error and could no longer download the backup:

Unable to download backup

Details

/home/tmp/user1_db.gz already exists, cannot make backup.​

We had to manually delete the above file before the client can download backups again. Is this a bug?


Ken

 

[SeLLeRoNe]

Well maybe the backup wasnt complete correctly.. but if im not wrong the customer should delete the backups file by himself, no?

Regards

 

[KC08]

Well maybe the backup wasnt complete correctly.. but if im not wrong the customer should delete the backups file by himself, no?

Regards

Of course the backup was interrupted, or there would not be a copy left.

If a user can delete files in /home/tmp it would be a security problem. They should not be allowed to do anything there.

Therefore I think it will be DA's responsibility to clean it up before starting a new backup.

 

[zEitEr]

So, you might want to submit it as a feature request or a bug fix for a next release in proper sub-forum.

 

[SeLLeRoNe]

sorry, i didnt read you was talking about /home/tmp, thot was talkin about /home/user/backups/backup_file

Maybe a

rm -rf /home/tmp/$USERNAME*

before start a backup should be a nice way, ill point DA Staff to this topic.

Regards

 

[KC08]

Thank you.

By the way where should I submit feature request or bug report? Can I do that within this forum (at http://directadmin.com/forum/forumdisplay.php?f=8 ?) or I should email their technical support at [email protected]?


Ken

 

[SeLLeRoNe]

Forum is the best way so other users can value your propose, and, add maybe other related features.

Regards

 

[DirectAdmin Support]

Hello,

Thanks for the report.
I'll add it to the versions system for further investigation.

John

 

[TheKiller]

http://directadmin.com/forum/showthread.php?t=36128

I Had that problem also, the staff couldnt fix my problem, so i have exported the database using the backup option, and restored it using bigdump into a new database, deleting the old one..