Can't ftp transfer backup

[ditto]

I am desperately trying to do a admin backup/transfer of all account to new server. I am using new server root user and password, and new server ip in the field for "Where"

Path is
/home/admin/admin_backups

Port number is: 21

I always get errors like this

User admin has been backed up.
ncftpput: cannot open XXX.XXX.XXX: username and/or password was not accepted for login.

XXX.XXX.XXX is changed, it is my new server wich I am trying to transfer to.

What could be wrong? What can I do instead to transfer?

 

[ditto]

I have now created the backup files localy in /home/home/admin/admin_backups and then I go to my new server and under "Restore Backup", under "From Where" I select "Ftp" and then user server ip, root user and password. Then in "Remote Path" I add /home/admin/admin_backups

Then I click "Update Files", then I get this error:
/sh: line 40: /home/tmp/604.dump: No such file or directory

What can I do?

 

[DirectAdmin Support]

1) The ftp user should be "admin"

2) The ftp path should be /admin_backups (as it's relative to /home/admin)

3) The /home/tmp/605.dump error sounds like /home/tmp is missing.
Ensure that directory exists, and is chmod to 1777.

4) If the tar.gz files exist in /home/admin/admin_backups/*.gz, ensure they're all chowned to admin:admin, eg:

cd /home/admin
chown -R admin:admin admin_backups

John

 

[srqwebguy]

I am having the exact same issue with regards to backing up to a remote DA machine. I have 5 DA machines that freely allow this, but this one, which we just provisioned, will not allow it. We are logging in as admin with the correct password, and backing up to /admin_backups.

Any idea what might cause this, and where to look to find it?

Thanks in advance for any help...

 

[NoBaloney2]

Check your firewalling. Most OS Distributions don't have firewall ports open for ftp by default.

Jeff