Can't login into DA

A

Ahaus

Verified User
Joined
Mar 26, 2004
Messages
6
Hi, I have a terrible annoying problem, and I don't know how to resolve it.

Yesterday, everything works fine, and this morning... dah...

When I try to login on any account (admin, or simple user), I rest on the login page... The form send information and the login page was reloaded...

And... my httpd service doesn't work...

when I try to see if DA running with command line (ps ax |grep directadmin
)

I get:
3403 ? S 0:00 /usr/local/directadmin/da-popb4smtp
4376 ? S 0:00 /usr/local/directadmin/directadmin d
5011 pts/1 S 0:00 grep directadmin

And, i've get an error in httpd.conf or an ips.conf... but those file aren't generated by DA ???

The ftp work perfectly...

I've try to restart the process DA with service DirectAdmin restart... no change... I've try to reboot the server... no change...

Anybody know What I can do to fix that...

Thanks
 
What browser are you using? Have you tried a different one? Does this occur at the same time on multiple computers on different networks?
 
Let's take these issues one at a time:
Ahaus said:
When I try to login on any account (admin, or simple user), I rest on the login page... The form send information and the login page was reloaded...
Click to expand...
If you get the login page at all, it means either that your browser has it cached, or directadmin is running.
So first step is to delete your browser cache.

Now do you get the login page?

If so, then we have to check and see what's going on with DA.
And... my httpd service doesn't work...
Click to expand...
Do you mean for your sites? If so, then that's a separate issue you haven't addressed here.

Or do you mean for DA? I'm presuming for DA because that's what you've examined in your post...
when I try to see if DA running with command line (ps ax |grep directadmin
)

I get:
Code: 
 3403 ?        S      0:00 /usr/local/directadmin/da-popb4smtp
 4376 ?        S      0:00 /usr/local/directadmin/directadmin d
 5011 pts/1    S      0:00 grep directadmin
Click to expand...
We can forget the last line; it's there because the grep line has caught it's own process.

When I do a "ps ax | grep directadmin" I get:
Code: 
 1690 ?        S      0:10 /usr/local/directadmin/da-popb4smtp
 1708 ?        S      0:03 /usr/local/directadmin/directadmin d
 8921 ?        S      0:00 /usr/local/directadmin/directadmin d
 8929 ?        S      0:00 /usr/local/directadmin/directadmin d
 8937 ?        S      0:00 /usr/local/directadmin/directadmin d
 8953 ?        S      0:00 /usr/local/directadmin/directadmin d
which means that I'm running more instances of DA than you are.

First step is to shutdown the heartbeat monitor so you can have control over DA. As root:

mv /usr/local/directadmin/dataskq /usr/local/directadmin/dataskq.stop

Now shutdown directadmin.

This should work on any DA installation (if I'm wrong someone please let me know and I'll edit these instructions):

/etc/rc.d/init.d/directadmin stop

Then try restarting it this way to see if you get any error message:

/usr/local/directadmin/directadmin d

If you don't get any error messages but it's still not running, then it's time to call in DA support staff.

If you get an error message, report it here.

Don't forget to turn the heartbeat back on:

mv /usr/local/directadmin/dataskq.stop /usr/local/directadmin/dataskq
And, i've get an error in httpd.conf or an ips.conf... but those file aren't generated by DA ???
Click to expand...
Both httpd.conf and ips.conf are managed by DirectAdmin. I can't help further until you give us more information about the error.

Jeff
 
thanks for this tips, but DA even not work...

I deleted my cache files... used another computer on another network and i'm using firefox 1.0.4 then I saw the login page... and in IE... i have the same problem, login page... but no process to index page... (i've cleared the cache file... of my both browsers...)

for my httpd, yes it's for my sites... no one work... I think that it's because DA doesn't work that httpd doesn't work...

after a restart... no error message appear... but i get nothing... very strange.
 
Last edited:
Are you saying you can't log into the server through the shell (ssh? telnet?)?

Since you didn't go through the steps I mentioned and let me know the responses I can't help you further. Hopefully someone else can.

Jeff
 
don't search anymore...

it was full hd problem... apache and DA doesn't have the place to run theirself... but it was strange that I can receive and send email... who need some place to work too...

then, everything work... thx for the help...

and yes I was able to log via ssh console...;)
 
Thanks.

I should have caught that; I've run into full partitions before.

I'll keep it in mind for the future.

Jeff
 
Same problem

I am having the same problem. I am a user only of DA. I enter login info and get returned to the login page. No error message, nothing abotu invalid info, just returned to the blank login page. I have cleared my cache, and tried another computer. But the same thing continues to happen.

I do not understand the other suggestions above. I also do not know what an "hd" problem is. I have little technical knowledge, I just set up a hosting account and my control panel is through DA. Any ideas?
 
hd = Hard Drive
The problem for the above poster had a fully Hard drive problem.

You'll need to contact your hosting provider and ask them to fix the problem (even if it's not HD related).
 
Okay, I'm having the same problem. I've tried killing my cache, deleting my cookies, and even trying different browsers. I've tried restarting apache, rebooting the server, etc. I know my hard drive isn't full, it's a brand new server with only a few files on it.

I'm able to get past the login on my laptop, but not on my desktop. What could possibly be doing that?
 
Perhaps your browser is going through a proxy not allowing 2222 to work?

If you're willing to post your login info here, someone can tell you if the URL works or not. Then if it doesn't work for you you'll at least know the problem is with your local desktop system.

Jeff
 
Thanks, I figured it out. I'm running Google Accelerator on my desktop but not on my laptop. It's what's causing the problem. You might want to put that into your toolkit if you see this problem happen again.
 
I thought it was nice to let you know that this thread solved a BIG problem for me.

Suddenly one of my servers was going crazy! DA login didn't work anymore, mysql acting strange etc. etc.

Disk full was the problem!
 
I am also having the same problem, but after deleting some files and rebooting the hd fills up again within a few minutes!

What could possibly be causing this?
 
universetoday said:
Thanks, I figured it out. I'm running Google Accelerator on my desktop but not on my laptop. It's what's causing the problem. You might want to put that into your toolkit if you see this problem happen again.
Click to expand...

That's some valuable info to me, i just started to run google accelerator a few days ago, and today i had the same problem, unable to login!!!

i try whatever i can, but can't figure it out, after i shut off google accelerator, and it back to normal.

haha...:D
 
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