Can't recieve emails from ex. gmail

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serverin

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Sep 10, 2010
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Hi i found out that i can't recieve emails from ex. gmail on my domains that i am hosting.

how do i solve that?
my ip isn't blacklisted.
and when i send emails to a gmail account its going in the spam folder, how do i overcome that?
 
You'll have to read your log files to see what's happening with your incoming emails. For outgoing email, check first to make sure you've got proper rDNS set up. And of course search these forums; the issue has been discussed many times before.

Jeff
 
i found out that my ISO is blocking port 25
so i used theres smtp server..
but then when i am trying to send a email from a gmail account to my domain, this come back to my gmail account:

HTML: 
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1

i have tryed google it, but i can't figure out the problem..

any adwises?
 
We would have more ideas if you posted some details we could work with. There are a lot of things that could cause that, but without any thing to work with, all we can do guess.

For example, if we knew your hostname, we could check that your port 25 is accessible, which is required for delivery of email. We could also check your DNS settings to make sure all the bits are set properly.
 
toml said:
We would have more ideas if you posted some details we could work with. There are a lot of things that could cause that, but without any thing to work with, all we can do guess.

For example, if we knew your hostname, we could check that your port 25 is accessible, which is required for delivery of email. We could also check your DNS settings to make sure all the bits are set properly.
Click to expand...

i told that in a earlier message the port 25 was blocked by my isp.. so i used thirs smtp server..
my hostname is nooter.dk
 
I don't see anything wrong from my point of view, I think more of your exim logs would give us a better idea what is wrong. You may have something configured wrong that is blocking emails.

I tried sending one and got a user unknown error, which is a good thing, it means that my server was able to communicate with yours and receive the proper response.
 
and where is the exim log located ? and how do i get it on my main computer, when i am only running in terminal view at my server?
 
zEitEr said:
1. What error do you get?

2. Are you the server owner?

3. Is it a VPS or dedicated server?
Click to expand...

my error:
Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 <[email protected]>... we do not relay <[email protected]> (state 14).
Click to expand...

Yes i am the server owner

it's dedicated, on its own fiber optic 30/30.

i'am using my isp's smtp server because they are bloking port 25, my the error i am getting in the mail is saying that its because they are blocking outgoing mail from the smtp server.. can i use my own ? and just change the port number ?

tw. regarding the logs... i can't read the log file.. unable to read file
 
Last edited:
serverin said:
my error:

Yes i am the server owner

it's dedicated, on its own fiber optic 30/30.

i'am using my isp's smtp server because they are bloking port 25, my the error i am getting in the mail is saying that its because they are blocking outgoing mail from the smtp server.. can i use my own ? and just change the port number ?

tw. regarding the logs... i can't read the log file.. unable to read file
Click to expand...

I think you could save your self a lot of problems and hire someone that knows basic system administration. Running a web host requires a lot more knowledge than just renting a VPS and installing a control panel. This goes for more than just DA, cPanel and any other control panel installation still requires basic (and many times more advanced) system administration skills.

Google (or any other search engine) should be your friend. If it is DirectAdmin related there is a search feature of this board, more than likely you question has been answered many times. For example in google, I used the terms "550 550 5.7.1 we do not relay", the second result describes very clearly what this means, you need to authenticate before that SMTP server will relay your email. This is not the forum to ask how to do that, since I am sure almost no one here has that problem. Their servers are in a data center or network where port 25 isn't a problem. (Hint: search for "exim smarthost").

As for reading your log files, you should ssh into your server and use 'vi' or some other terminal editor to view them. I recommend learning a lot of the basic Unix/Linux commands such as vi, ls, df, du, tail, head, grep, rm, mv, cp and cat. With these commands alone you should be able to do most of the basics.
 
serverin said:
Hi i found out that i can't recieve emails from ex. gmail on my domains that i am hosting.

how do i solve that?
my ip isn't blacklisted.
and when i send emails to a gmail account its going in the spam folder, how do i overcome that?
Click to expand...

Hi

I will suggest you to filter your spam options and make sure that your domain is not one of the address that is in your block these emails option.

Thanks
 
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