can't stop directadmin

N

nir

Verified User
Joined
May 11, 2005
Messages
15
Hello,
In the SSH when I write " service directadmin stop" it's say: "Stopping DirectAdmin: [FAILED]"

What to do?
 
Might be because it isn't running?

try this..

/sbin/service directadmin restart

if it restarts, then try the stop it.
 
When I'm doing this, its given me this:
Stopping DirectAdmin: [FAILED]
Starting DirectAdmin: [ OK ]
 
Stopping DirectAdmin: [FAILED] tells you it wasn't running, so it couldn't be stopped.
Starting DirectAdmin: [ OK ] tells you it's now running

You should be able to do a

/sbin/service directadmin stop

and shut it down. Then when you're ready.

/sbin/service directadmin start

to restart it.
 
When I'm doing /sbin/service directadmin stop its says:
Stopping DirectAdmin: [FAILED]
 
nir,
Try executing the directadmin binary directly.

Code: 
cd /usr/local/directadmin
./directadmin
 
Unable to read the license file
reason: Unable to read the contents of the license<br>
 
That would be your problem.

Search help.directadmin.com for information on manually updating your license.
 
After I'm doing this:
./getLicense.sh 123 1234 1.2.3.4 (change it to my diatels)
It's given me this:
--03:22:25-- https://www.directadmin.com/cgi-bin/licenseupdate?lid=5822&uid=841
=> `/usr/local/directadmin/conf/license.key'
Resolving www.directadmin.com... {**MY IP**}
Connecting to www.directadmin.com[{**MY IP**}]:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]

[ <=> ] 45 --.--K/s

03:22:26 (439.45 KB/s) - `/usr/local/directadmin/conf/license.key' saved [45]

You are not authorized to download the license with that client id and license id (and/or ip). Please email [email protected]
 
nir said:
After I'm doing this:
./getLicense.sh 123 1234 1.2.3.4 (change it to my diatels)
It's given me this:
--03:22:25-- https://www.directadmin.com/cgi-bin/licenseupdate?lid=5822&uid=841
=> `/usr/local/directadmin/conf/license.key'
Resolving www.directadmin.com... {**MY IP**}
Connecting to www.directadmin.com[{**MY IP**}]:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]

[ <=> ] 45 --.--K/s

03:22:26 (439.45 KB/s) - `/usr/local/directadmin/conf/license.key' saved [45]

You are not authorized to download the license with that client id and license id (and/or ip). Please email [email protected]
Click to expand...

Somebody?
 
What operating system are you running?
Is this a new install or what events occured before it stopped working?

I would drop support/sales a line as the error message suggests.
 
jmstacey said:
What operating system are you running?
Is this a new install or what events occured before it stopped working?

I would drop support/sales a line as the error message suggests.
Click to expand...
The problem started when we switched IP to the server.
 
:rolleyes:

DirectAdmin uses unique IP addresses to license to a particular server. You need to notify DirectAdmin and ask them to change the IP address in your license as well. Or switch the server back to the old IP address.

Short and sweet, your server IP MUST match the IP in your license file.
 
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