I spent almost the whole day yesterday changing ALL user passwords (except email accounts) on 3 servers running DA.
Today I go to access an account and the new password doesn't work, but the old one does.
I went in as a Reseller and clicked
Change A Users Password
It allowed me to make the changes (on all accounts-about 85), and gave me a notice that the passwords were sucessfully changed.
But now only old passwords are working and all new ones are not. It looks like I wasted a whole day doing this and my changes didn't take.
One note - although I didn't get any error messages about it, again everything said it went thru...I am changing passwords to a minimum of 10 charachters in a format like this:
T7$>jM8#F9
Is there some reason that these password changes are not sticking? I see the same issue on all 3 servers.
Any help appreciated.
Becky
Today I go to access an account and the new password doesn't work, but the old one does.
I went in as a Reseller and clicked
Change A Users Password
It allowed me to make the changes (on all accounts-about 85), and gave me a notice that the passwords were sucessfully changed.
But now only old passwords are working and all new ones are not. It looks like I wasted a whole day doing this and my changes didn't take.
One note - although I didn't get any error messages about it, again everything said it went thru...I am changing passwords to a minimum of 10 charachters in a format like this:
T7$>jM8#F9
Is there some reason that these password changes are not sticking? I see the same issue on all 3 servers.
Any help appreciated.
Becky