B bluenix Verified User Joined Mar 22, 2006 Messages 23 Jul 18, 2006 #1 When you install DA for the first time, the ticketnumbers in the ticketsystem start with 000000001. Is there any way to change (increase) this number?
When you install DA for the first time, the ticketnumbers in the ticketsystem start with 000000001. Is there any way to change (increase) this number?
jmstacey Verified User Joined Feb 12, 2004 Messages 3,887 Location Colorado Jul 18, 2006 #2 This is possible. You will need a root ssh connection to your server and a favorite text editor. All you have to do is open /usr/local/directadmin/data/admin/next_ticket.number and change the number to the number you want to start at.
This is possible. You will need a root ssh connection to your server and a favorite text editor. All you have to do is open /usr/local/directadmin/data/admin/next_ticket.number and change the number to the number you want to start at.
B bluenix Verified User Joined Mar 22, 2006 Messages 23 Aug 1, 2006 #3 jmstacey said: This is possible. You will need a root ssh connection to your server and a favorite text editor. All you have to do is open /usr/local/directadmin/data/admin/next_ticket.number and change the number to the number you want to start at. Click to expand... Thanks! That did the trick!
jmstacey said: This is possible. You will need a root ssh connection to your server and a favorite text editor. All you have to do is open /usr/local/directadmin/data/admin/next_ticket.number and change the number to the number you want to start at. Click to expand... Thanks! That did the trick!