Changing Resellers Sites' IP

R

rumrugby

Verified User
Joined
Jan 23, 2004
Messages
55
Hi there,

I have created a reseller account in which the reseller has a website with a shared ip address. However now i have found that i need the reseller to be able to have a SSL certificate and i therefore need to change the IP addresses status from "shared" to "dedicated" or whatever it is called. There are no other users on this IP address. Is there anyway to do this without deleting and re-creating the reseller account as i have changed settings in which i do not want to have to do over again.

Thanks,

Rumrugby.
 
Hello,

Yes.

1) Make sure the new IP is given to the Reseller. It should show up and be "Free" under Reseller Panel -> IP Assignment

2) As the Reseller, go to: Reseller Panel -> List/Modify Users -> Modify your own User Data -> Select the new IP and click Save.

John
 
Got it! Thanks tonnes...the best thing about DA is the quick support that is offered. :)
 
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