complaint from a customer...

[hostpc.com]

I received a complaint from a customer... obviously couldn't find anything else wrong, but... SHE got this email:

New Message: User XXXXX has used up 0% of his bandwidth and 149% of his a...

they're requesting that this mail header be made gender neutral...

 

[thoroughfare]

lol

Can DA change this to 'of their bandwidth'?

Matt

 

[jmstacey]

Customizable email templates for warning letters like this would be a better idea, although a more time consuming fix. Just like the new user email can be modified.

 

[nobaloney]

In the english language the male gender form has always been acceptable for use when the actual gender is unknown.

Except of course for customers, who are always right .

I'd prefer to see "it's". But I'd rather that John and Mark keep working on whatever it is they're working on now, rather than stopping to change it.

Jeff