Connot Assign Dedicated IP for a user

[succes]

Hi , I want Assign a Dedicated IP for user for SSL setup , my VPS Panel is Virtualizor and I added a IP by virtualizor to Directadmin server , and went to IP Management on DA and Added this dedicated IP and assigned this to Admin and go to user modify Page and Change the User's IP to New Dedicated IP but after this her Site Downed and IP have not ping !
what is my mistake ? Please help Me about this , I need for this and I very Research about this but cant find any way to resolve this

My DataCenter is OVH ,

thanks

 

[zEitEr]

Hello,

Usually if an IP is added correctly a server should at least respond pings with it. Check ifconfig output and make sure you see your new IP there. Then make sure that it's not a firewall issue: stop and check access again. Check traceroute results as well.

 

[succes]

Hello,

Usually if an IP is added correctly a server should at least respond pings with it. Check ifconfig output and make sure you see your new IP there. Then make sure that it's not a firewall issue: stop and check access again. Check traceroute results as well.

I checked "ifconfig" and output is :

eth0      Link encap:Ethernet  HWaddr 02:00:00:94:71:78
          inet addr:192.99.103.101  Bcast:192.99.103.101  Mask:255.255.255.255
          inet6 addr: fe80::ff:fe94:7178/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:6630 errors:0 dropped:1 overruns:0 frame:0
          TX packets:6891 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:1494258 (1.4 MiB)  TX bytes:5517313 (5.2 MiB)
          Interrupt:11 Base address:0x6000

eth0:0    Link encap:Ethernet  HWaddr 02:00:00:94:71:78
          inet addr:192.99.103.111  Bcast:192.99.103.111  Mask:255.255.255.255
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          Interrupt:11 Base address:0x6000

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:738 errors:0 dropped:0 overruns:0 frame:0
          TX packets:738 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:78337 (76.5 KiB)  TX bytes:78337 (76.5 KiB)

My added IP is 192.99.103.111 and main Server IP (shared) is : 192.99.103.101 ,
I also checked Firewall and add this IP to whitelist (CSF Firewall) ,

and I Run this Command on SSH, output :

[root@server ~]# traceroute 192.99.103.111
traceroute to 192.99.103.111 (192.99.103.111), 30 hops max, 60 byte packets
 1  192.99.103.111 (192.99.103.111)  0.030 ms  0.012 ms  0.011 ms

but I have not get ping from New added IP yet !

How Can I Resolve this issue ?

 

[zEitEr]

A Mask you use seems to me to be wrong. You should change 255.255.255.255 to that one provided by your hosting company.
If the netmask is OK, you should open a ticket with a support team of your hosting company.